Best Chevrolet

Reason for Visit: Sales

I recommend this dealer: No

My Review of Best Chevrolet:
I can't even describe how dissatisfidied I am with they way I've been treated by this company. All I want is the car I ordered and pay for but for some reason no one wants to tell me where it is or when I'm going to get it. I wouldn't be having this problem if they wouldn't have sold the first one I order before I could get there and pick it up. And this is ony half the story!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Best Chevrolet:
This was the best car dealership i have ever been too. It was incredibly easy and they were very friendly and comforting.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Best Chevrolet:
The first night that we went in we dealt with a salesman that was willing to help and work with us. It was late when we arrived but agreed that we wanted to purchase the vehicle. All the paperwork could not be finished that night. They asked if we could return the next morning. Due to work schedules, we agreed to come the next day, but it would not be until six in the evening. We arrived at 6 exactly. We were greeted by a different salesman than the one we dealt with the night before. He then tells us our paperwork is not complete that we need to come back the following day. I refused since the cosigner was coming to sign the papers from a distance. After about an hour, they brought us back to sign the papers, none of which we agreed to the night before. All kinds of extra stuff was added into the total, none of which had been gone over with us. Now 2 weeks later, they are calling with a problem with the contract. Rude messages have been left on our machine, completely unprofessional. I wish we would have been able to keep our original salesperson he seemed honest and helpful. Obviously, the second one was trying to get his cut in the deal for telling us hello. Everything seemed as though we were a problem because we wanted it done that night and and it was all very rushed. Not something you would expect from a company that wants people to buy their cars.

Was this review helpful to you? Yes | No