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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
473 Reviews

473 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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August 08, 2025

Every one was pleasant and answer all my questions. Service was great. A good experience. More

by judyoster
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

First time there to have an oil change on my vehicle and was very happy with the services and speed of said service. Also thanks for washing the Wrangler. If I took it to Tyson they would not have even aske More

by Michel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Jeff.
August 07, 2025

My sales guy Josh was a rock star. I would absolutely buy from him next time but will absolutely negotiate him down on the next round of car purchases…..price was fair, experience was More

by Brady2018
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I love the video that explains what the mechanic saw on my truck. It gives me peace of mind. Bettenhausen mechanics are thorough, and I won’t take my truck anywhere else! More

by eenglert147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Were able to resolve long awaited issue with warranty company. They have more than made up for the lost time. More

by gustaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple
August 05, 2025

The employees seem nice, however you will not receive a call back and may wait over 10 minutes on hold to speak to a department that won’t pick up. The outsourcing for calls/communications has taken workin More

by Newcar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Keegan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service and sales for service department
August 04, 2025

Great staff, and an overall pleasurable experience. My vehicle was done on time and came back to me clean! More

by Jeffrey Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
August 03, 2025

I had no appt for an oil change. I didn't have to wait long. At the time, I wish I would have asked them to check my a/c. Now I will have to go back. More

by Dianagsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 01, 2025

Wow. So very impressed with the kindness and professionalism of the staff in the service department. Very polite and well-mannered group. Clean waiting ar More

by elgotts75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dzurney
August 01, 2025

Pleasant service staff and write up people. Great follow up communications through texts and calls. I like the porter service. The only thing, service people forgot to fill my tires to spec More

by sulikowskisteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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