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Michael Bettenhausen

Overview Reviews (32) Inventory (314)

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Michael Bettenhausen

Dealer Principal

Bettenhausen Chrysler Dodge Jeep Ram

16471 W 159th St
Lockport, IL 60441

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4.7

32 Reviews

Overview Reviews (32) Inventory (314)

4.7

32 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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32 Reviews of Michael Bettenhausen

June 14, 2026

Dealership Rating

Employee Rating

Great interaction. Simple. Great Dealership! Adrian Briones great salesperson. 10 out of a 10. Great job. Simple. Great Dealership! Adrian Briones great salesperson. 10 out of a 10. Great job. More

by desutton

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Durvesh, Nick Pattenaude, Alan "Big Al" Caruthers II, Juan Leon Alvarado, Josh Gabrielson, Jamie Kwak, Ruben Mendoza, Allie Keegan, Todd Navarrete , Adrian Briones

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Jun 14, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! Our team truly appreciates your kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're thrilled to hear you had a great interaction and that Adrian provided excellent service. Looking forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

May 19, 2026

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Employee Rating

Loved the salesperson! ! Mgr. not able/willing to negotiate much. They say “Haggle free”. I guess they take that seriously! ! Mgr. not able/willing to negotiate much. They say “Haggle free”. I guess they take that seriously! More

by jimbrandt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Allie Keegan

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May 19, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Jim! We're glad to hear that you loved your salesperson at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We understand that negotiations can be an important part of the buying experience, and we appreciate your input on this aspect. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We value your thoughts and hope to assist you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

May 18, 2026

Dealership Rating

Employee Rating

I needed the oil changed and was having a battery issue. I did not have an appointment but I was able to utilize the Bettenhausen Express service and it was determined I needed a new battery. I was in and I did not have an appointment but I was able to utilize the Bettenhausen Express service and it was determined I needed a new battery. I was in and out in about 90 minutes. Great Service with professionalism. More

by Cluster4558

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff - Service Dept

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May 19, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your awesome review! We're happy to hear that you had a positive experience with our express service while getting your oil change and battery replacement. Our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport strives for professionalism and efficiency, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

February 18, 2026

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Employee Rating

Staff is friendly, my car was done promptly. I refer everyone I know to Bettenhausen Auto I refer everyone I know to Bettenhausen Auto More

by KIMRUPRELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Mchugh, Abdul Durvesh, Nick Pattenaude, Jamie Kwak, Allie Keegan, Todd Navarrete

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Feb 19, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Kim! It's great to hear you found our staff friendly and that your car service was completed promptly. We appreciate your referrals to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

February 01, 2026

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Employee Rating

Great service and easy people to deal and very helpful and easy going to deal with and easy going to deal with More

by amjadshaltaf15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Mchugh, Abdul Durvesh, Nick Pattenaude, Alan "Big Al" Caruthers II, Juan Leon Alvarado, Josh Gabrielson, Jamie Kwak, Ruben Mendoza, Allie Keegan

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Feb 01, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We appreciate your feedback about our service and staff at Bettenhausen Chrysler Dodge Jeep RAM. It’s our goal to make every customer’s experience enjoyable and straightforward. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 07, 2026

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Employee Rating

Friendly employees did a great job keeping us up to date on everything going on with my vehicle on everything going on with my vehicle More

by fhyla

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 07, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! It's great to hear that our friendly team kept you well-informed throughout your vehicle service. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent communication and service. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 24, 2025

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Employee Rating

Jeff was our guy at customer service, he was knowledgeable and very polite. Riley at checkout was also very personable and friendly. knowledgeable and very polite. Riley at checkout was also very personable and friendly. More

by johnmorgan_65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Gabrielson , Troy Bettenhausen

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Dec 25, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, John! We're thrilled to hear that Jeff and Riley provided you with knowledgeable and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to ensure a positive experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 09, 2025

Dealership Rating

Employee Rating

Josh and Nick did us right. Josh had vehicles washed and ready for us to look at before we got there. Nick gave us a fair price on our trade. Josh was attentive to our needs and Josh had vehicles washed and ready for us to look at before we got there. Nick gave us a fair price on our trade. Josh was attentive to our needs and was never too pushy. The deal went fast, painless, and smooth. Thanks Josh for making the experience worthwhile. More

by MSCHUCK86

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Pattenaude, Josh Gabrielson

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Nov 10, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! We're thrilled to hear that Josh and Nick provided exceptional service and made your vehicle purchasing process smooth and enjoyable. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 08, 2025

Dealership Rating

Employee Rating

Bettenhausen consistently exceeds my expectations, ensuring that I never feel taken advantage of, whether making a simple purchase or purchasing a new vehicle. The stigma associated with women being l ensuring that I never feel taken advantage of, whether making a simple purchase or purchasing a new vehicle. The stigma associated with women being less capable of handling financial transactions does not arise when I am accompanied by trusted individuals who make every trip effortless and stress-free. More

by MSCHUCK86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Pattenaude, Josh Gabrielson, Allie Keegan , Matt Schuck five stars

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Nov 08, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that your experiences at Bettenhausen Chrysler Dodge Jeep RAM of Lockport consistently exceed your expectations. Our goal is to create an effortless and stress-free environment for all our customers, and we’re glad to know that you feel supported during your visits. We appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

September 19, 2025

Dealership Rating

Employee Rating

Excellent service, great communication and the pricing is very reasonable. Ill definitely use them in the future. very reasonable. Ill definitely use them in the future. More

by dave.sdcartage

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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