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Bianchi Honda - Service Center

Erie, PA

4.7
294 Reviews
Call Service Center (800) 541-4571

294 Reviews of Bianchi Honda - Service Center

Sort by
March 22, 2024

Just in for auto butler and oil change Darrell tavernese assisted me and was so helpful thank you so much. Service was great and efficient. See you next time More

by Hinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell tavernese
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Mar 25, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Darryl will be glad to hear you felt fully accommodated and are happy with our work. Please let us know if we can help you with anything else. Thank you for being part of the Bianchi Honda family!

Helpful
March 21, 2024

Excellent service and communication. Car was brought right to me when done and Apple Pay accepted! More

by lmomeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Nick
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Mar 22, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit! If there's anything else we can help you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

Helpful
March 15, 2024

Took care of my recall and fixed my ignition switch under an extended Honda warranty. No games played. Thanks! More

by Philbo69$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Phil! If there's anything else we can help you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

Helpful
March 14, 2024

Service dept found and repaired a complicated electrical problem that had been driving me crazy with one visit . More

by onebrowndog474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lennon Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Amann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service experience! If there's anything else we can assist you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

Helpful
March 09, 2024

Timely and professional services these are some of the reasons we own 2 of your vehicles More

by binjag500
Recommend Dealer
Yes
Employees Worked With
Vinnie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit! If there's anything else we can assist you with, please let us know. Thank you for being part of the Bianchi Honda family!

Helpful
March 06, 2024

Over priced on service, I will have a hard time EVER going back to this dealership More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Kokhanevich
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Bianchi Honda responded

We understand your frustrations and would like to address your concerns. Our prices are set according to fair market value, parts costs, equipment fees, and factory training for our service technicians. The labor rate for service also factors in the skill and experience of the technician completing work. In an effort to be honest and transparent, we would have reviewed the service needed as well as its cost because we would not complete any work without full disclosure and the customer's permission to proceed. If you have any questions regarding the charges of your recent service visit, we welcome you to contact our Service Department for a more in-depth summary. Thank you.

Helpful
March 06, 2024

The service department is consistently efficient. The wait time is reasonable in comfortable surroundings. Pricing could be less but the service department is trustworthy. More

by csass2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Bianchi Honda responded

Thank you for the 5-star review of your recent service visit! If there's anything else we can help you with, please let us know.

Helpful
March 06, 2024

Everyone is very nice and professional. My only negative is that the prices are very high. More

by Kbrumagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit! We'll make sure to forward your concerns to our management team. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

Helpful
February 28, 2024

Went in fo oil change, excellent reception, Josh was great, a customer service king! A pleasure to deal with More

by Gamoryc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Feb 29, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Josh and the team will be glad to hear you enjoyed a top-notch experience with us. Please let us know if we can help you with anything else. Thank you for choosing Bianchi Honda!

Helpful
February 20, 2024

I had my first service appointment with Bianchi Honda today and was an absolutely amazing process. From the I arrived till I left, I felt like I was their only customer of the day. A big thumbs up to the More

by Dan Tysiachney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Dan! It's wonderful to hear you were well taken care of and are happy with our work. We will be sure to share your praises with the team as well. If there's anything else we can help you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda! 😁

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