Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Biener Ford

Great Neck, NY

Overview
Reviews
Vehicles
4.7
505 Reviews
Call Dealership (855) 842-1086
View Awards

661 Northern Blvd.

Great Neck, NY

11021

Directions

By Type

Showing 505 reviews

May 16, 2024

Enjoyed the valet pickup/drop off service. It definitely makes a big difference. Thank you. More

by phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomaski
Report | Print
Helpful
May 08, 2024

Is an average dealership, but they should have more cars on the showrooms to appeal customers. More

by skybytehard2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
May 09, 2024 -

Biener Ford responded

Hi Sky, thank you for sharing your feedback with us. If there's anything else you'd like to share, feel free to reach out. We value your opinion!

Helpful
May 08, 2024

This is the worse dealership ever don’t go the mechanics drive your car like they don’t care they also damage my 2023 Mach 1 and won’t take responsibility plus they sold me a bogus wheel and tire coverage p More

by Pissed off
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Benny D'Angelo, Issac Negrete, Louis Del Balzo
Report | Print
May 09, 2024 -

Biener Ford responded

We apologize for the negative experience you had with our service team. Please contact our General Manager, Ray, directly at (516) 466-6400 x210 so we can address your concerns and work towards a resolution. Your feedback is important to us, and we are committed to making things right. We look forward to hearing from you.

Helpful
May 05, 2024

The auto center was able to diagnosed the problem with the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem More

by msbaez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
May 07, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our auto center at Biener Ford. We are delighted to hear that we were able to accurately diagnose and promptly correct the issue with your 2018 Mustang engine. Your feedback is greatly appreciated!

Helpful
May 02, 2024

The sales team at Biener Ford made the buying experience a truly smooth and painless one. I would definitely recommend them to anyone looking for a Ford. More

by dhodgson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate, Issac Negrete
Report | Print
May 03, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our sales team at Biener Ford! We appreciate your recommendation and hope to assist you again in the future.

Helpful
April 12, 2024

5 stars is not enough for this place! !! This dealership is amazing. They go above and beyond to meet expectations and get you the best deals. I have to really shout out Benny and Frank. V More

by dianaculetu26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo, Frank Garcia
Report | Print
Apr 15, 2024 -

Biener Ford responded

Hi Diana! Thank you so much for taking the time to share your amazing experience with us! We are thrilled to hear that Benny and Frank were able to exceed your expectations and provide you with the best deal possible. We truly appreciate your kind words and hope you enjoy your new car!

Helpful
April 09, 2024

Lovely people to work with, the work was done promptly and as promised. Can’t ask for more than that! More

by lester100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Jennifer
Report | Print
Apr 10, 2024 -

Biener Ford responded

Hi Lester! Thank you so much for your kind words. We appreciate your feedback and look forward to working with you again in the future!

Helpful
March 30, 2024

They were very Quick, efficient and friendly. Couldn’t ask for better service. Will def be coming back here More

by dalzate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Apr 01, 2024 -

Biener Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We look forward to welcoming you back soon!

Helpful
March 26, 2024

Was greeted well with very good customer service. Techs were very knowledgeable and very good. Valets where very accommodating. More

by bobe61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 27, 2024 -

Biener Ford responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future!

Helpful
March 23, 2024

The salesperson Eric was helpful and knowledgeable, making the car buying process smooth and stress-free. His attention to detail and willingness to answer all my questions made me feel comfortable in More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Shuster
Report | Print
Mar 25, 2024 -

Biener Ford responded

RJ, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Eric provided you with exceptional service during your car buying process. We appreciate your feedback and look forward to serving you again in the future.

Helpful
1
2
...
51