Read Reviews Big Dee Volvo

Big Dee Volvo

Big Dee Volvo

262 East Main St.
Elmsford, New York 10523


Sales: (914) 347-3377
Service: (914) 949-8618
Parts: (914) 949-9454

Manufacturer: Volvo

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 26 reviews

4.8

4.8 out of 5

32 lifetime reviews

Big Dee Volvo

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Certified: Big Dee Volvo

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Big Dee Volvo has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Big Dee Volvo

Serving the Westchester County and the Whie Plains area, Big Dee Volvo, located at 262 East Main Street in Elmsford, NY, is your premier Volvo retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Loaner Cars
Cable TV Free WiFi
Children's Play Room Instant Financing
Customer Lounge Area Parts Store
Drive-In Service Pet Friendly
Express Service Shuttle Service
Free Coffee Television
Free Drinks hand wash your Volvo when in for scheduled maintenance weathe permitting

budmetro
5/6/2013 4:02:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dariusz BakDariusz Bak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

I highly recommend Dariusz Bak for his professionalism, courtesy, thoroughness and overall friendliness.

Buying a car, whether new or used, can be a daunting experience, but my experience with Dariusz was very positive. He explained everything I needed and wanted to know about the used Volvo I was interested in. He handled the financial transaction politely and with tact, avoiding any pressure tactics and hard-sell techniques.

Dariusz was meticulous in his paperwork, double-checking his data and calculations. He made sure the vehicle was clean and ready at the agreed-upon time, making sure to explain the various controls and features right until I was ready to drive off with the car.

My overall experience was excellent and I will highly recommend Dariusz to anyone in the market for a Volvo. Thank you.

Regards.

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marliese13
5/4/2013 7:44:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gene SkeltonGene Skelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

From the moment I walked into the Showroom I felt comfortable and at ease. I feel that I received a very good price for my trade-in and also a very good price on my purchase. Gene Skleton was my sales person and he did everything he could to make my purchase a very pleasant experience.
I would recommend him to anyone who is in the market for a Volvo. Having been a Volvo owner for the past 8 years I must also comment on the service department. I have never had my car serviced by anyone else and will continue to do so.

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Jim11
4/29/2013 11:03:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gene SkeltonGene Skelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

Gene Skelton was excellent to work with and knowledgeable about all the models and features. I felt he guided us in the right direction and I am comfortable he got us a great deal leasing a new S60. He took the time to make sure the car was set up as I wanted it and walked me through all the features before I drove away. I would highly recommend purchasing a car from this dealership.

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dprahl
4/28/2013 11:10:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William BosshartWilliam Bosshart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

Bill Bosshart came highly recommended to us by our friends and turned out to be the best sales rep we have ever dealt with. He was forthright, honest and really went the extra mile to ensure that we got the best deal on a new lease and the easiest experience. Can't recommend him highly enough!

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mtiner
4/27/2013 1:16:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gene SkeltonGene Skelton
Bill  WhitedBill Whited
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

Gene Skelton provided an excellent sales experience at Big Dee Volvo. He took the time to understand exactly what I was looking for in a vehicle and delivered my dream car promptly with courteous, knowledgeable professionalism at a competitive price. Gene answered all of my questions patiently and thoroughly, guided me through all the details of my lease agreement and made sure that I understood and was completely satisfied with my new Volvo. On delivery day, the sales manager Bill Whited took the time to greet me, make sure I was pleased with my experience at Big Dee and thank me for my business. I highly recommend Gene Skelton and the folks at Big Dee Volvo!

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JohnAder
4/24/2013 6:51:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William BosshartWilliam Bosshart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

I had gone to several other Volvo dealerships before going to Big Dee Volvo and Big Dee was by far the most welcoming and willing to help. I had particular options I wanted and another dealership told me it was not possible to find them all. After walking in and meeting with Bill for the first time he assured me he would find what I wanted. He was right! I got the c30 I wanted and at a much better price then offered at other local dealers. Bill was by far the most kind and helpful car salesmen I've been in contact with. Even after my purchase, Bill has stayed in touch to make sure I was happy with the car and to answer any questions I might have. I highly recommend this dealership and Bill Bosshart in particular.

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mappel
4/13/2013 4:58:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gene SkeltonGene Skelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

Gene did a great job with our trade in and getting us an excellent deal on a new lease for a volvo s60. We have worked with Gene before and he always goes out of his way to assist us

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JilBro
4/4/2013 12:24:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William BosshartWilliam Bosshart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

I am giving Bill and Big Dee Volvo the highest possible rating given the great experience I just had in my lease of a new S-60 T5 sedan with all wheel drive. Bill made the experience practically effortless for me and secured a great lease program that fit my pocketbook without giving up the car options that were a priority for me. This is my second Volvo at Big Dee because of the positive experience. The professionalism and customer service continue to be impressive. I recommend this dealership wholeheartedly and especially Bill Bosshart!

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fleetman211
4/3/2013 12:08:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William BosshartWilliam Bosshart
Bill  WhitedBill Whited
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Big Dee Volvo :

Bill Bosshart (sales consultant) and Bill Whited (sales Manager) have earned my praise. The total experience at Big D Volvo was Relaxed, with none of the High pressure, buy on the spot Sales pitches I had recently experienced at several other Dealerships, both Volvo and other Luxury Brands. Bill Boshart answered all questions, and received straight forward information on both the Vehicle (S-60 T-5 AWD) and on the Terms of the Lease. NO hidden costs etc. My wife and I came back to Big D several times over several weeks, and upon each return Visit we were were greated by a most helpful greater at the door, Just to say Hi and welcome. No roadblock or intimidation! If Bill Bosshart was not immediatly available, another sales rep. greated and offered any help till Bill was available. Bill Whited would also come over with a warm welcome handshake, offering any assistnce.

We never felt pressured to buy/lease, were never asked when and if we were going to do a deal. It was never difficult to leave the Showroom, and in fact we were encouraged to come back any time with questions and additional test rides, when WE felt we wanted to.
NEVER any pressure to "Close the Deal" as we experienced at other Dealers!

When we made up our minds to Lease the Volvo, Bill held to the price we had discussed weeks before, without the typical the deal changed etc. All paperwork was handled by him, without the Office jumping to finance, final approval by manager etc.

Delivery went smoothly, Bill took his time explaining all the electronics to us. We were also met by Bill Whited and the General manager of the Auto Group (Volvo/Jaguar/Subaru/Mazda) who were extreemly sincere in expressing their appreciation for our purchase, and welcoming us to the "Family"

Thanks BIG D....

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Gorgan
4/1/2013 11:47:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William BosshartWilliam Bosshart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Big Dee Volvo :

Salesperson was friendly, efficient and competitive with pricing. Follow up with details was excellent.
Customer service was valued and employees were friendly and courteous. Car was ready on time.

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