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Big Star Cadillac
Friendswood, TX
2,012 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,012 reviews
May 15, 2024
Everyone in the dealership was professional from the minute I contacted them online to the minute I showed up minute I contacted them online to the minute I showed up More
by aescobedo001
Employees Worked With
Helpful May 14, 2024
Fantastic Service from Zulfiqar. This is the second Escalade I have bought from him. My daughter has also bought from him. This is the second Escalade I have bought from him. My daughter has also bought from him. More
by SHERRYSMITH.MILLERS
Verified CustomerMay 14, 2024
They made my car buying experience quick and easy. They also did a wonderful job explaining the car features in great detail and set me up with everything I needed before I left the lot. They also did a wonderful job explaining the car features in great detail and set me up with everything I needed before I left the lot. More
by Cquezada1
Employees Worked With
May 14, 2024
Cris was very helpful and made the transaction smooth and very easy. We went in picked out our vehicle and were out in no time at all. Very happy! very easy. We went in picked out our vehicle and were out in no time at all. Very happy! More
by mgonzalez1023
May 13, 2024
My salesman was very nice and helpful. He went out of his way to help me while he was off. The transaction went pretty smooth. He went out of his way to help me while he was off. The transaction went pretty smooth. More
by SHARNCANDLES
May 13, 2024
Everything was great. Lisa made it an easy process from beginning to end. I love my Cadillac. Lisa made it an easy process from beginning to end. I love my Cadillac. More
by javier16
Employees Worked With
May 13, 2024
I was very pleased with Angelika Felix and her professionalism. The process was short and sweet. professionalism. The process was short and sweet. More
by RAMNBORREGO
Employees Worked With
May 12, 2024
I was very please but I was told by another person a salesman Darren Robinson who works at Sterling mcall to expect nothing but good service since I live in the Clear Lake area. He was right on| salesman Darren Robinson who works at Sterling mcall to expect nothing but good service since I live in the Clear Lake area. He was right on| More
by ADDMLLRD3230
Employees Worked With
May 12, 2024
Service ticket is still open. Waiting for part. While waiting for diagnosis, which was not completed the same day, advisor went to lunch and never returned. He did check on me bef Waiting for part. While waiting for diagnosis, which was not completed the same day, advisor went to lunch and never returned. He did check on me before he left, but I had to check in with the desk to get the status. I was waiting at dealership. Had to request shuttle home. When I called the next day ( I had to initiate), no update available. It took 2 days to diagnose the problem and burned 1/4 tank of gas. Problem is recurring rattling. First told it was foreign object in seat, but rattling still there. Then told muffler, repaired, but still there. Now, told muffler again, waiting on part. Rattling noise when accelerating from full stop. Getting notifications for work already completed, but when I ask what else needs to be done, no additions. More
by tnmayer
Employees Worked With
May 10, 2024
Shopped the Houston Cadillac market online from Austin, Texas. I love the name Big Star Cadillac and was happy to buy the ESV. Texas. I love the name Big Star Cadillac and was happy to buy the ESV. More
by leo_alcala
