Big Star Hyundai

Got what I wanted Bought my car in 3 hours total time! Got what I wanted for the price I wanted. Did my homework before I went on line. The best way to shop! Bought my car in 3 hours total time! Got what I wanted for the price I wanted. Did my homework before I went on line. The best way to shop! More

Best sales person Jackie Petrov did and excellent Job, I think she does a very good job presenting her product, and also shows interest in her customers by doing all t Jackie Petrov did and excellent Job, I think she does a very good job presenting her product, and also shows interest in her customers by doing all there is in her hands Thank you Jackie More

WORST Customer Service!!! Wasted my time driving and getting to this dealership to only get a non helpful pushy salesperson. He would not get me the information I asked for an Wasted my time driving and getting to this dealership to only get a non helpful pushy salesperson. He would not get me the information I asked for and would keep pushing for something I was not asking for. Not sure if he was only interested in doing a quick sell and did not care about customer service and actually helping a customer with what they want, or what the deal with him is. He finally offered to get another salesperson to help because he did not want to keep helping and I was not happy with him. He came back after talking to his manager and I was told that I would not be helped and would not be sold a vehicle there. The manager did not even try to talk to me to see what was wrong or why I would want a different salesperson. I have NEVER been treated like this before by any place and CANNOT believe that this type of customer service would be acceptable. I hope the owner or general manager cares enough about their company and will do what is needed in order to prevent such poor and disturbing customer service. More

Experience Turned around It was a long weekend of car shopping, especially for my 38 week pregnant wife. After not feeling valued initially, our experience turned around drast It was a long weekend of car shopping, especially for my 38 week pregnant wife. After not feeling valued initially, our experience turned around drastically. We shared our frustrations with Christian who was quick, honest, and made us feel valued. More

Car Buying Made Fun! Went down and over from the far West side of Houston to buy a used car. I was taken care of by the big boss man Kyle. He enlisted David Waters Jr. to Went down and over from the far West side of Houston to buy a used car. I was taken care of by the big boss man Kyle. He enlisted David Waters Jr. to walk me through the process. I had looked online for particular SUV's but when I got there they had already rolled off the lot. Not to worry though! David Waters Jr. worked long and hard setting me up in the PERFECT SUV! All the time he was just singing away with the great music they had playing in the dealership! Heck, when they detailed my new Jeep Patriot, I slid on over to the TV room and enjoyed some complimentary popcorn and hot dogs! It was a very relaxing non-aggressive experience! After the deal was done I left VERY SATISFIED! Go in and give Kyle a handshake, then ask for David Waters Jr.! Mark my words when you get into that spanking new, or used vehicle, he will have his favorite radio station already tuned in for you! More

Great Car Buying Experience We received great service and Juan was a pleasure to work with. We found the vehicle we wanted before we came in and made an appointment over the int We received great service and Juan was a pleasure to work with. We found the vehicle we wanted before we came in and made an appointment over the internet, The overall car buying process took less time at Ron Carter then any other dealers that we have previously purchased vehicles from. Would highly recommend. More

good experience I found a good deal and get a new 2015 elantra even with a negative equity they worked with me so I am glad I asked the right guys I found a good deal and get a new 2015 elantra even with a negative equity they worked with me so I am glad I asked the right guys More

MEJOR PROFESIONALISMO JONHNNY GOMEZ UNO DE LOS MEJORES VENDEDORES DE HYUNDAI EN HOUSTON TX. YO PAOLA IZAGUIRRE LES RECOMIENDO QUE VALLAN A HYUNDI PORQUE TIENEN LAS MEJORES JONHNNY GOMEZ UNO DE LOS MEJORES VENDEDORES DE HYUNDAI EN HOUSTON TX. YO PAOLA IZAGUIRRE LES RECOMIENDO QUE VALLAN A HYUNDI PORQUE TIENEN LAS MEJORES OPCIONES PARA OBTENER SU CARRO O CAMIONETA NUEVA. PAOLA IZAGUIRRE More

Missed quoted the discounts. Joshua gave us a list of the discounts we were in titled to over the phone, I told him that when we came down to the dealership I did not want to find Joshua gave us a list of the discounts we were in titled to over the phone, I told him that when we came down to the dealership I did not want to find another price.. My wife and I went to the dealership and pick out a Suv that we liked. Joshua gave us a price and we told him we would be back, that we had to contact our insurance agent, our car was lost when we were rear ended. I went back to purchased the Suv and then he changed the price on the buyer order, said that he never told us we would receive the rebate. I left and went to Baytown Hundai and Kim make us a very good deal on the same Suv.. More

amazing place to work with. It's amazing place to work with. Everyone is so professional and nice. As soon as you walk in, you can feel the hospitality.jo and moe were my dealers It's amazing place to work with. Everyone is so professional and nice. As soon as you walk in, you can feel the hospitality.jo and moe were my dealers and they was extremely patient. More