Big Star Hyundai

"just south of high prices", well not really. They added about $5000 in extra things I did not know about or want. This dealership couldn't be honest and upfront with me. It was my first time eve They added about $5000 in extra things I did not know about or want. This dealership couldn't be honest and upfront with me. It was my first time ever buying a car and I guess they caught on and took advantage of me. Knowing what I know now, I will never ever buy a car from them or recommend them to friends and family. I actually wish I knew someone that was lookin to buy a Hyundai so I could go with them and call them out on their shady tactics. The manager didn't even want to attempt to make things right. He pretty much just said, tough luck. More

I bought a used car and in two days the car started giving lot of problems. I took it back to them to request that they look into it since it was in conceivable for the car to not properly work in only giving lot of problems. I took it back to them to request that they look into it since it was in conceivable for the car to not properly work in only two days. The manager told me that they cannot do anything about it since it is a used car and it bound to have problems but problems such as belt replacement and worn out brakes not enough to even pass safety inspection. How is this even possible ? Anyways, our experience was very bad at this dealership. More

They were horrible. They promised us 2 cars and all of a sudden they were sold out from underneath them. They took My money and did the deal and produced nothing but a headache. They did even have the decen sudden they were sold out from underneath them. They took My money and did the deal and produced nothing but a headache. They did even have the decency to calle I had to keep calling them. The kicker is because I was upset they said they could no longer deal with me becuause they were under strict orders not to do business with upset customers because they would get bad surveys. They are a horrible dealership! More

They did not do much right. Features of new vehicle were either not explained or not explained correctly. We had to setup our phones and bluelink without any help and had to contact bluelink directly to un either not explained or not explained correctly. We had to setup our phones and bluelink without any help and had to contact bluelink directly to understand the features and services. The cost of bluelink was not represented correctly. This was the most unpleasant experience with buying a vehicle, new or used, that I ever had. I would not recommend Ron Carter as a dealer. More

This dealership is very friendly and efficient. Tyler was extremely knowledgeable and very efficient and helpful. Went out of his way to help me and was not pushy at all! extremely knowledgeable and very efficient and helpful. Went out of his way to help me and was not pushy at all! More

My sales rep carefully went over the feature of the car with me, took me for a good test drive, and wasn't at all pushy. with me, took me for a good test drive, and wasn't at all pushy. More

Being from out of state and needing a new vehicle,(visiting family in Houston who took us to Ron Carter Dealership), Scott was the best, answering all questions, timely; offering more than I vehicle,(visiting family in Houston who took us to Ron Carter Dealership), Scott was the best, answering all questions, timely; offering more than I would find locally, he is superior, knowledgeable and friendly - hope to see Scott for future vehicle needs at Ron Carter again! More

Although they advertise on their website that they will beat any deal by $500 and even commit to this by phone, they do not honor this promise when you arrive. Sales guy was good, but the sales manager wa beat any deal by $500 and even commit to this by phone, they do not honor this promise when you arrive. Sales guy was good, but the sales manager was not pleasant (high pressure, negative about other dealership). I went to another dealership to make the purchase at substantial saving ($1500). Also, watch out for their Dealer added option of life time nitrogen in your tires for $250. Fill your tires at Discount Tire, the service is free and they use nitrogen. More

Patrick and Nickolas are the only 2 people really care about the customers. They always deliver what they promised. Service work has been good except for the price. Over all the car has been a total d about the customers. They always deliver what they promised. Service work has been good except for the price. Over all the car has been a total disappointment in many ways We are not happy with it at all. The Veracruz is a beautiful car and that is completely all that it is. We rode in a Chevy and it is completely a much better car in every way except the looks. We are litterly emberassed when someone rides in our car. Also the radio is a total disgrace totally worthless in the AM. More

Christian was fantastic to work with. I am very detail oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. More