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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
344 Reviews

344 Reviews of Bill Hood Chevrolet - Service Center

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May 14, 2024

Have had my car in to many times to count for the same issues. With no resolutions. More

by DEANASTANKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
May 14, 2024

Great experience. I would recommend this dealership and their employees to anyone needing service on a chevy vehicle. More

by ROSER8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 12, 2024

Larry is a good person but there is way too much work on these people and therefore service is not good. Parts are always on back order and we had a rental for months. Engine and turbo problems on a truck w More

by CHRISTINEHULIN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry in service is good
May 12, 2024

Provided prompt service while I waited for my oil change. Employees were informative and friendly. More

by melvinbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 11, 2024

Professional and friendly, the dealership looks cool, Mark, Bill, Larry in service, very helpful. Henry was very easy to work with. Tom and Rogers are always great to talk with More

by garnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogers Serpas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : List last page
May 11, 2024

dealer offered courtesy vacuuming & cleaning of inside of vehicle was not provided as offered by Bill Hood More

by JMILLIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 10, 2024

We keep returning from New Orleans because of the supportive service by Mark J. (Service Advisor). He has always very readily provided a ‘can-do’ ‘customer experience in a caring and efficient manner More

by aprilhassing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Easy to work with. Excellent Service Dept, and very friendy. The Service Dept always goes above and beyond to resolve any issue. More

by MRSZIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Quick responses and quick service from Mark. He was very kind and helped me expeditiously to get my vehicle serviced. Thank you! More

by PDMEYERS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 07, 2024

Please see other survey I just completed. The staff was fabulous. I do have a safety concern about vehicle we just purchased. The Crome on the dashboard reflects a thick silver shadow on the More

by p1stephens
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason- excellent, Rogers- excellent,
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