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Mark Dufour
Refer Me
195 Reviews
Dealership Experience
14 yrs, 10 mos
Industry Experience
34 yrs, 3 mos
Languages Spoken
English
French
195 Reviews
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198 Reviews of Mark Dufour
May 09, 2024
Verified Customer
Helpful 
April 17, 2024
Like a dealer should be! A fun enjoyable experience. Friendly and courteous staff. Prompt service and attention. No gimmicks or underhanded tactics.Was “welcomed” to the Hood A fun enjoyable experience. Friendly and courteous staff. Prompt service and attention. No gimmicks or underhanded tactics.Was “welcomed” to the Hood family. Staff truly professional. More
by barryweeksdmd
Other Employees Tagged: Brad Pitt , Gregory Campbell 6 stars
April 13, 2024
This dealership is so friendly, kind and knowledgeable. They was able to squeeze my sons car in to reset his tire sensors. We’re so appreciative. They go above and beyond for their customers! They was able to squeeze my sons car in to reset his tire sensors. We’re so appreciative. They go above and beyond for their customers! More
by Tiff
Other Employees Tagged: Brad Pitt , Mrs. Jessica Reilly, Mr. Larry and Mr. Brendon
April 02, 2024
From the moment we stepped into the dealership, Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehi Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehicles; he was creating lasting connections with his customers. As we expressed interest in the Chevrolet Colorado, Big Nate’s eyes sparkled. He knew this truck inside and out—the engine’s roar, the rugged design, and the comfort of its cabin. But what truly stood out was his commitment to making our experience exceptional. Here’s how he did it: Discounts and Rebates: Big Nate was like a detective on a mission. He scoured every nook and cranny of the dealership’s database, hunting down discounts and rebates that would benefit us. His persistence paid off—we ended up saving more than we ever imagined. His motto? “No stone unturned.” Personal Touch: Big Nate wasn’t just a salesman; he became our trusted advisor. Over cups of coffee, he listened to our needs, preferences, and concerns. He understood that buying a truck wasn’t just about horsepower and cargo space; it was about your lifestyle, your family, and your adventures. He personalized the experience, tailoring recommendations to fit us like a well-worn glove. Step-by-Step Guidance: The paperwork maze can be daunting, but Big Nate was our guide. He patiently explained each form, demystifying terms like APR, warranty coverage, and VIN. His attention to detail ensured that you were informed at every turn. No question was too small, no detail overlooked. Anti-Pushy Approach: Unlike some salespeople who pounce like hungry wolves, Big Nate was refreshingly different. He respected our pace. There were no high-pressure tactics, no urgency to sign on the dotted line. Instead, he encouraged us to take our time, test-drive the Colorado, and explore its features. His confidence in the product spoke volumes. In the end, as we drove off the lot in our gleaming Chevrolet Colorado, Big Nate waved goodbye. His parting words echoed in our minds: “This isn’t just a truck; it’s a companion for your adventures. Take care of it, and it’ll take care of you.” And so, thanks to Big Nate’s hard work, personal touch, and genuine kindness, our truck-buying journey became a cherished memory—one that transcended mere transactions. We didn’t just buy a vehicle; we felt like we gained a friend in the car business. More
by aprilhamiltonj
Other Employees Tagged: Brad Pitt , Big Nate & Rogers
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