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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
4.9
2,752 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,752 reviews

May 31, 2024

Donnie was very personable, knowledgeable and helpful. He made the service experience enjoyable. I would definitely recommend. More

by Ms.Choo
Recommend Dealer
Yes
Employees Worked With
Donnie
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May 31, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

Nick Huerter was a Pleasure to work with. I highly recommend Visiting this dealership to see Nick! More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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May 31, 2024 -

Bill Jacobs BMW responded

Hi Shane, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

I cant go into enough detail to explain how well my recent service visit went. Well Done Nick. More

by Uly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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May 31, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

Donnie was very professional, kind and attentive. The loaner car that Donnie provided was also a nice touch. More

by Jess
Recommend Dealer
Yes
Employees Worked With
Donnie
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May 31, 2024 -

Bill Jacobs BMW responded

Hi Jess, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

I was Extremely pleased with my service visit the other week. Not only did my service finish up in no time, Nick Huerter was a pleasure to deal with. More

by Arielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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May 31, 2024 -

Bill Jacobs BMW responded

Hi Arielle, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

The service on my car was done to my satisfaction. Donnie was very polite and explained everything that was being done. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
May 31, 2024 -

Bill Jacobs BMW responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 31, 2024

This dealer goes above and beyond for their customers. Mike Collins is great to work with and highly recommend. More

by Brubaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike collins
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Helpful
May 31, 2024

Just took my M2 in for service and worked with Mike Collins. Everything was explained thoroughly while being friendly and professional. I'll continue coming here as it always is smooth. Nice bonus is More

by mattbM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
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Helpful
May 31, 2024

Nick in Service is awesome. Great attitude and always happy to help. Go see Nick! More

by thomasmc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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Jun 01, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 31, 2024

I recently had a flat tire on my bmw. Nick Huerter was there to help me out! Thanks! More

by Harry D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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Jun 01, 2024 -

Bill Jacobs BMW responded

Hi Harry, we are glad we could help! We hope you have a great day!

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