Bill Kolb Jr. Subaru

Great customer service Holman mostly worked with my dad because I was flying in from Colorado to drive back with a new vehicle from New York so I wasn't sure what to expect Holman mostly worked with my dad because I was flying in from Colorado to drive back with a new vehicle from New York so I wasn't sure what to expect when I showed up. First, he helped me and my father by deciding if buying a new, used or signing up for a lease was the way to go which we were having a tough time with since I was watching my budget. After deciding to lease a vehicle he showed let us facetime him and let me ask all the questions. When the day came to get the 2019 Subaru Forrester Sport I decided on, he walked me through the ins and outs of the car and the options I had for it and made sure that if at anytime I had a question I could reach out and he would help. He took his time to make sure all the bells and whistles worked and if he couldn’t figure it out he would get someone who could. It was a really great experience being my first dealings at a dealership and I would recommend him highly to friends and family. More

Easy and great purchasing experience This is my first Subaru and i found it very to be a very easy and great experience. Howard made buying my new car very simple and he kept me up to dat This is my first Subaru and i found it very to be a very easy and great experience. Howard made buying my new car very simple and he kept me up to date on the status of my car once it left the manufacturing plant. I would recommend Howard and Bill Kolb Jr Subaru to anyone looking to purchase a Subaru. More

Very professional and easy to deal with This was the second car we bought from Howard, and dealing with him is always a pleasure. He makes buying a new car easy and that is saying a lot con This was the second car we bought from Howard, and dealing with him is always a pleasure. He makes buying a new car easy and that is saying a lot considering how hard it is in lots of dealerships. He gave me a very fair trade-in for my old car, and helped me find just the right new car for me. He was patient and took me on test drives in a few cars when I was undecided. I would recommend Howard and Bill Kolb Subaru to anyone, and I will be back to see him when it's time to trade this one in. More

Purchase of Subaru WRX pre-owned John Lyons did a great job of all of our questions and facilitating the purchase of the vehicle. The car came clean, neat,and a registered it was an John Lyons did a great job of all of our questions and facilitating the purchase of the vehicle. The car came clean, neat,and a registered it was an extremely pleasant experience. John Lyons was a great guy to work with I would highly recommend him More

Outstanding! Who does not hate buying a car?! Not us anymore!! We discovered Bill Kolb and will never go anywhere else! We arrived at 9:30 and were on our way home Who does not hate buying a car?! Not us anymore!! We discovered Bill Kolb and will never go anywhere else! We arrived at 9:30 and were on our way home, with a new car, at 12:30. Service was incredible - super friendly, salesman Ross Kelter - he listened, took down what we said we needed and could afford, worked with us all the way. He was so kind too - such a pleasure. The vibe of the entire place was one of comfort and family. Thank you!! More

Bill kolb experience Would def recommend bill kolb dealership to anyone! Bought a 2015 legacy and even though the car was out of state, they were willing to meet me halfwa Would def recommend bill kolb dealership to anyone! Bought a 2015 legacy and even though the car was out of state, they were willing to meet me halfway in CT! Easy process done in about 5 min and bam got my new car, special thanks to John Lyons for bringin it up to CT! More

Best Car Purchase Experience We were recommend to Howard Bonfield, salesman at Bill Kolb, Jr. Subaru by our daughter and son-in-law, who own 2 Subarus. We made an appointment w We were recommend to Howard Bonfield, salesman at Bill Kolb, Jr. Subaru by our daughter and son-in-law, who own 2 Subarus. We made an appointment with Howard and discussed what we were looking for. Howard understood immediately, and carefully reviewed his inventory of used cars to find one that met our requirements and was within our price parameters. Fortunately, there was one vehicle that met 95% of our needs. There was no high pressure sales pitch, but a thoughtful discussion about the car and its price. Howard offered a very generous trade-in allowance on our car in order to bring the price down to our range. As we decided to finance a portion of the costs, we worked with Paul Spiegel, who was efficient and explained the terms of the financial arrangements very well. The dealership arranged the financing, transfer of license plates and registration, and making the necessary changes with our insurance carrier. We drove away from the dealership with everything having been done, and leaving us with nothing to do but enjoy our new car. Upon driving our new car home we discovered that the radio was not functioning. Upon calling Howard the following morning, he made an appointment for us with the service department, which repaired the radio quickly and at no charge. We'd wholeheartedly recommend Bill Kolb, Jr. Subaru, and Howard Bonfield, particularly. to anyone looking for a new or used car. H & B Brown More

excellent experience Last week we bought a 2019 Subaru Crosstrek from this dealership. We were immediately greeted by one of the sales consultants - Sonny Ripps. The who Last week we bought a 2019 Subaru Crosstrek from this dealership. We were immediately greeted by one of the sales consultants - Sonny Ripps. The whole dealership was professional, attractive in appearance, and inviting. Sonny spent a great deal of time with us, helping us navigate the world of Subaru and it's extensive array of choices. We were shown all the options, did a test drive on the Crosstrek , and went over the pros and cons of all the options. He was very patient, explaining the details of everything , as my previous car had none of the updated choices and technology. By the time we picked up our new car, we had visited the dealership 3 times. Great experience! although all of the consultants appeared helpful and involved with their clients, we were VERY pleased that we got to work with Sonny. Besides his competence and patience, he was very friendly - reminding us to call him with any and all questions, as many times as necessary, until we felt totally comfortable with our (beautiful) new car. More

Howard is AWESOME! ..And Bianca and Paul are too! I could not have had a more pleasant experience purchasing my 2017 Subaru Outback today. Prior to visiting Bill Kolb Jr. Subaru, I walked out of five I could not have had a more pleasant experience purchasing my 2017 Subaru Outback today. Prior to visiting Bill Kolb Jr. Subaru, I walked out of five other dealerships. The others either did not have what they advertised online, had thousands of dollars in hidden fees, or made me feel uncomfortable or pressured. When I received a text from Bianca inviting me in to look at the inventory, I had all sorts of questions for her – and she answered every one of them promptly and thoroughly. So I drove from Staten Island to Westchester solo for an appointment to look at the Subaru I picked out online. Howard greeted me immediately, offered me coffee, and I began to ask him all sorts of questions. He patiently answered every one. Howard made me feel comfortable through every step of the purchasing process - the test drive, the Carfax, the insurance, rental return, programming the car radio and clock, and even steered (pun intended) to a great Thai place for lunch. The only hitch I could find with Howard was the one he showed me that my new car had! Seriously, Howard’s professionalisms and expertise were wonderful, but his real superpower is the authentic connection he can make with people on a human level- and that’s what makes people feel a level of comfort and trust when making a large purchase. I also have to give a shout out to Paul, the finance guru, who kept it real for me and didn’t try to oversell extra options I don’t need ( I did purchase a few Paul suggested and I knew would be practical). Usually this is the stage of the car buying process where the tone starts to shift to a more tense nature, but that didn’t happen today because Paul, Bianca, & Howard we’re transparent from the beginning. I am very pleased with both my purchase and my experience today and highly recommended Bill Kolb Subaru, Howard, Paul, & Bianca to anyone in the tri-state area. -Jennifer More