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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,268 Reviews

252 Route 303

Orangeburg, NY

10962

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3,268 Reviews of Bill Kolb Jr. Subaru

February 23, 2022

Great experience. Dealer Howard Bonfield was the best. Highly recommended by me for anyone. Come to bill kolb. More

by Ruru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Feb 28, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for the recommendation and kind words!

February 19, 2022

I recently went to Howard for the second time. It was another good experience. He is very knowledgeable and goes out of his way to be helpful. I particularly appreciated his tour of all the car's More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Feb 21, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for the review, Matt! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.

February 19, 2022

Howard and Paul are true gentlemen! This is the second car I have bought from them. The process was seamless considering there is such a shortage of new vehicles these days. I have no d More

by mccarroll_patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Paul Spiegel, Danielle Aceto
Feb 21, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

February 16, 2022

They were very busy but still took care of me we did have a glitch More

by Cecilia10141
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, Frank Piscani
Feb 16, 2022 -

Bill Kolb Jr. Subaru responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

February 16, 2022

I’ve had the best experience with this dealership, it is my second car with them, Frank Piscani, was very nice and helpful, Paul and Joe were absolutely fantastic and very welcoming. I will definitely buy More

by Maria.lydon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Postighone, Paul Spiegel, Frank Piscani
Feb 21, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words for Frank, Paul, Joe, and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

February 15, 2022

Nicole who greeted me was great. My car was taken back for service a few minutes after I arrived & was ready sooner than expected when I arrived to get the car I was promptly taken More

by Happy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nicole
Feb 15, 2022 -

Happy responded

See comments already made

February 11, 2022

My service was quick and efficient. My advisor Nicole was wonderful and very informative at my appt More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rosado
Feb 15, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 10, 2022

I thought the service was nothing spectacular . I was hoping to have a dealer to be more prompt and thorough. More

by GS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Feb 24, 2022 -

Bill Kolb Jr. Subaru responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at cflood@bkcars.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Chris Flood General Manager

Feb 24, 2022 -

GS responded

I came to your dealer for my first service after buying a new SUV. It took time to sign me up plus after everything was done, I realize they didn’t even washed the car when I asked that it be done during the sign up. Second, I thought they would rotate the tires after it was written at sign in that it would be done. I was just disappointed that I have to ask after they came to get me telling me the job was done but it wasn’t. Anyways, left the service not only unimpressed but sorely disappointed . I expected a good reception and service after having a great experience buying a new car from your dealership

February 09, 2022

I have purchased and leased numerous Subarus from Bill Kolb Jr Subaru If you want transparency that’s the place to go. Everyone should only see Mel Dixon. Saleswoman to the stars. Mel spent over an hour g More

by Garymendelsohn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Escobar, Chris Flood, Joe Postighone, Marty Shuvall, Paul Spiegel, Pedro Duarte, Maryellen Dixon
Feb 10, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words for Mel and our team! We are thrilled that you always have the best sales experience here with us! Thank you for your continued business and we look forward to your next visit! Enjoy the new Forester!

Feb 10, 2022 -

Garymendelsohn1 responded

Mel Dixon did such a magnificent job overall she should be elevated to managerial departments Bill Kolb Jr should be proud she works tirelessly for them

February 05, 2022

The service department is lacking in customer service. As a new customer I should feel welcomed and comfortable…but that wasn’t the case. I will seek to have car serviced elsewhere. More

by subarugirl309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Rodrigues
Feb 09, 2022 -

Bill Kolb Jr. Subaru responded

Thank you for bringing this to my attention. I apologize for the lack of customer service experience you encountered during your recent visit. I would like an opportunity to address your concerns and to earn your business, please contact me at 845-398-6334. I look forward to speaking with you. Joe Minns Service Director

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