Bill Kolb Jr. Subaru

Service was good looked into my concerns. Although instead of taking 1-1/2 hours it took 2 1/2 hours to complete. instead of taking 1-1/2 hours it took 2 1/2 hours to complete. More

Danielle is an excellent service representative and when I purchased the car in March of 2021 it was a great experience which is not how I have described past car buying I purchased the car in March of 2021 it was a great experience which is not how I have described past car buying More

Danielle at Bill Kolb was great! I love going there and working with them and they did not disappoint this time either. It was easy, Danielle was extremely helpful and communicative. I waited inside and w working with them and they did not disappoint this time either. It was easy, Danielle was extremely helpful and communicative. I waited inside and was done in less than an hour. They did great work! More

Finding a person or a company that treats you like a valued customer and goes above and beyond is rare these days but Danielle did exactly this along with her experienced, highly trained technicians to valued customer and goes above and beyond is rare these days but Danielle did exactly this along with her experienced, highly trained technicians to fix the problem with our car. Thank you so much! More

Joe and John were amazing to work with . We had an amazing experience and would recommend bill kolb jr Subaru to friends and family . They are truly a class act from start to finish. amazing experience and would recommend bill kolb jr Subaru to friends and family . They are truly a class act from start to finish. More

Coming to Bill kolb, our goal was to do comparison of a few vehicles and figure out our next steps to add a 2nd car. My wife drove 2 options. Frank Pisani helped in providing all the answers to our questio few vehicles and figure out our next steps to add a 2nd car. My wife drove 2 options. Frank Pisani helped in providing all the answers to our questions but, more importantly, listened to what was important (features, warranty, service, price) in helping us make a decision. We are at the stage where bringing a second car that had a pretty high safety record made the most sense. Frank was thorough, even though I had some question he didn’t have the answers to initially. Very attentive when it came to customer service. More

This our third Subaru purchased from this dealership. We had a nightmare of Service problems this past summer. It was so bad we thought of no longer recommending Subaru. Danielle Aceto restored our faith i had a nightmare of Service problems this past summer. It was so bad we thought of no longer recommending Subaru. Danielle Aceto restored our faith in Subaru and Bill Kolb Jr. Dealership. We will follow Danielle Aceto wherever she goes. She will be the only service adviser I will deal with. This dealership would foolish to ever let her leave. More

John was polite, professional and honest to deal with. He answered all my questions and concerns. He was able to deliver my 2022 Legacy before the anticipated delivery date. The entire process was close to s answered all my questions and concerns. He was able to deliver my 2022 Legacy before the anticipated delivery date. The entire process was close to seamless. More

Excellent and very personable service. This is the second car I’ve purchased from BKS and I see no reason to ever go to another dealer. car I’ve purchased from BKS and I see no reason to ever go to another dealer. More

It was a pleasure to work with Howard. He was extremely responsive, courteous, and patient. I never felt rushed, even though I arrived for a test drive 30 minutes before they closed for the weekend - yes, responsive, courteous, and patient. I never felt rushed, even though I arrived for a test drive 30 minutes before they closed for the weekend - yes, I was that customer. :) I am also that customer that overthinks every decision (though to be fair, every decision involved money). There was no hard sell at any point. Howard made buying my vehicle easy and comfortable. A shout out to Paul in finance as well. He answered all my questions and worked hard to make sure I was comfortable with my final decision. More