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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,262 Reviews

252 Route 303

Orangeburg, NY

10962

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3,262 Reviews of Bill Kolb Jr. Subaru

April 26, 2021

Have been a loyal customer here for many years. My latest lease was done by Maryellen Dixon (Mel), who was phenomenal. Smart and friendly and efficient- very knowledgeable. I highly recommend her. More

by John Gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryellen Dixon
Apr 26, 2021 -

Bill Kolb Jr. Subaru responded

John, we are so grateful for your years of business! Thank you for choosing Bill Kolb Jr. Subaru and mentioning the help you received from Mel during your recent leasing process. Safe travels until we see you next!

April 26, 2021

Howard was very professional , knowledgeable and patient. Showed me all the new features and has always been available to answer all my questions . Very pleasant experience as always. More

by Kate Furlong
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall
Apr 27, 2021 -

Bill Kolb Jr. Subaru responded

Kate, we appreciate your positive feedback about Howard! He is a valuable member of our team and we will pass along your comments to him. Thank you for giving Bill Kolb Jr. Subaru your business, we wish you many safe miles ahead!

April 26, 2021

Very pleasant atmosphere. All were very welcoming and willing to work with you. Customer service was on point. They took care of everything from working with the DMV to dealing with my insurance company. More

by Csuave_c4l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Paul Spiegel
April 24, 2021

Joe has been taken care of my family with subaru for 13 plus years I will Not go anywhere else to get my car done up THANKS JOE!!!! More

by no1mechanic0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rocks!!!!! , Gary Mendelsohn, Howard Bonfield, Joe Postighone, Richard Janke , Juan Torres, Glenn Toker, Kendall Glaspie, Frank Piscani, Anthony Pagano
Apr 26, 2021 -

Bill Kolb Jr. Subaru responded

Thank you for your business over the years! We are proud to have Joe on our team and happy to hear that you are so confident in him to get the job done. Drive safely, and we are looking forward to seeing you back at Bill Kolb Jr. Subaru!

April 24, 2021

The staff was very accommodating even if they weren't the original sales associate Mike. Gary Mendelsohn & the manager came out to the lot to make sure we were satisfied & explained things in the car even g More

by Raphaela Zaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Marty Shuvall, Mike D'Agostino
Apr 26, 2021 -

Bill Kolb Jr. Subaru responded

Raphaela - This review made us smile! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Mike and Gary. Congratulations on your new vehicle, and enjoy it! We hope to see you again at Bill Kolb Jr. Subaru!

Apr 27, 2021 -

Raphaela Zaba responded

Thanks. Loving my Subaru.

April 24, 2021

They got me into my lease for the price I wanted and the car I wanted. My previous Subaru dealership that I have been using for years could not/would not work with me More

by Colavitoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Postighone, Mike D'Agostino
Apr 26, 2021 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Bill Kolb Jr. Subaru, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your new ride!

April 24, 2021

Fast, easy, no nonsense experience with a salesman (Kendall) who was attentive beyond any expectations I had. The entire experience was great. I went through Costco, which is how I came to find a deal More

by pfogarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Glaspie
Apr 26, 2021 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Bill Kolb Jr. Subaru, and we will certainly let Kendall know that you appreciate his help. It means a lot to know that we provided the exceptional service we strive for here, and we hope that you continue to enjoy your new ride!

April 23, 2021

Customer service/parts/hq couldn’t help after giving me 2 faulty transmissions on 2015 legacy that they replaced. Disgusting. Lawsuit en route for lemon. More

by Purpledevil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pal Palanca.
May 13, 2021 -

Bill Kolb Jr. Subaru responded

We at Bill Kolb can be as frustrated with some parts as you can be. We, as a dealer, have no control over the parts manufacturing processes. I am unaware of any vehicle that has had 2 transmissions installed. I assure you under all normal circumstances, Subaru of America stands behind the vehicles better than any other manufacturer, bar none. Please contact me so I can look into this situation for you. Thank you, Joseph Minns - Service Manager - 845-359-7777

April 22, 2021

Not a great experience with the salesperson. A number of issues, including flaws with the car that I was not told about. He does not seem to recognize that a sale must be worked for and to be considerate. More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Lyons Jr.
May 14, 2021 -

Bill Kolb Jr. Subaru responded

I'm so sorry to see the low rating. We want to be straightforward about our vehicles and it's concerning to read about your experience. Would you please give me a call when you have a free moment? I would appreciate the chance to learn the details about what happened here. Thank you, Chris Flood - General Manager - 845-359-7777

April 17, 2021

Gary went out of his way to make the purchasing of the previously owned car easy and enjoyable. Marty gave us the best loan deal possible. More

by TomPTech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Marty Shuvall
Apr 19, 2021 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Gary and Marty both took such good care of you here at Bill Kolb Jr. Subaru, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

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