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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,273 Reviews

252 Route 303

Orangeburg, NY

10962

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3,273 Reviews of Bill Kolb Jr. Subaru

September 22, 2020

Due to an accident and having our car written off, we needed a replacement car quickly. My sister Gail had recommended Howard Bonfield as she had purchased two cars from him in the past. Due to the circu More

by tasemise29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Paul Spiegel
Sep 23, 2020 -

Bill Kolb Jr. Subaru responded

We are very happy that Howard could help out in this challenging situation and help you get into a new vehicle the same day. It's also great that Paul could make the financing process painless. Thank you so much for recommending us! We truly appreciate your positive feedback and wish you and your family safe driving.

September 22, 2020

Don't get foolish. beautiful building - Horrible Mechanic Services I took my car for an airbag recall. I asked the advisor to perform a complete multipoint service. I did (3) services. One of them was chan More

by mayz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alvaro
Oct 06, 2020 -

Bill Kolb Jr. Subaru responded

This is a concerning review to read, and I assure you that it is never our intention to leave our customers feeling unsafe. It sounds like there was a mistake made here, and I will be sure to share this with my team and ensure that we check our work more carefully and improve our thoroughness and efficiency moving forward. We are grateful for your longtime business here, and I would be more than willing to speak with you directly about your visit to see if we can earn back your trust. Please don't hesitate to give me a call. Thank you, Joseph Minns - Service Manager - 845-359-7777

September 19, 2020

Fantastic experience, got the car I loved for the price I needed. Thank you John, Larry and Paul for making it happen and making it so easy!! More

by Kandris0510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Spiegel, John Lyons Jr., Larry Annunziato
Sep 21, 2020 -

Bill Kolb Jr. Subaru responded

Thank you for the 5-star review! We are so glad you enjoyed working with John, Larry, and Paul here at Bill Kolb Jr. Subaru, and we will certainly let them know that you appreciate their help. Safe driving in your newly purchased vehicle!

September 18, 2020

It was a great experience. There was no pressure and my representative was extremely helpful. I had to bring the car back the same day for a very simple fix that was done right away. Nothing but good thing More

by Jbaj5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, John Lyons Jr.
Sep 18, 2020 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to share! It is fantastic to hear that you had such a great experience at Bill Kolb Jr. Subaru. We appreciate your business and hope to see you back next time!

September 14, 2020

This is my fourth Subaru Forester! Just love these SUVs. Love the service. Holman Cano was excellent. Just can’t say enough about this dealership! More

by Ozma2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holman Cano, Paul Spiegel
Sep 15, 2020 -

Bill Kolb Jr. Subaru responded

Thank you for the review! Holman is an excellent member of our team at Bill Kolb Jr. Subaru, and we will certainly let him know that you appreciate his help. We are grateful for your returning business here, and we hope that you continue to enjoy your Subaru Forester!

September 14, 2020

Maryellen ABSOLUTELY restored my faith in Bill Kolb Jr. Subaru .. Frankly, I was ready to take my business elsewhere ... Planning on sending an email to GM . More

by KPotter3
Recommend Dealer
Yes
Employees Worked With
MaryEllen Dixon and MaryEllen Dixon , Paul Spiegel, Maryellen Dixon
Sep 15, 2020 -

Bill Kolb Jr. Subaru responded

While I am pleased to hear that you enjoyed working with MaryEllen, I am concerned to see some of this feedback, and I would be more than willing to speak with you directly. Please don't hesitate to give me a call. Thank you, Chris Flood - General Manager - 845-359-7777

September 13, 2020

I had a positive experience with the dealership. Holman Cano is very helpful, funny, and knowledgeable. He was transparent of the which vehicle are available, how long it may take to obtain a vehicle if i More

by aanzueto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holman Cano
Sep 14, 2020 -

Bill Kolb Jr. Subaru responded

It's our pleasure to assist you and we are all so glad to know that you're a happy customer. Thank you very much for sharing these details about your experience working with Holman! We really love to hear that he provided informative service which made your purchase a success. We hope that you're enjoying your new Subaru. Safe travels! - Bill Kolb Jr. Subaru team

September 11, 2020

We worked with Howard Bonfield on the purchase of a Subaru Outback. He was professional, thorough, courteous and very helpful throughout the process. We are confident that he gave us a good price, and More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Sep 11, 2020 -

Bill Kolb Jr. Subaru responded

It is great to hear that Howard delivered such an excellent purchase experience! Thank you for sharing and for choosing Bill Kolb Jr. Subaru. We are wishing you safe travels and hope to see you again down the road!

September 11, 2020

Salesman Holman Cano was an excellent salesperson and gave me a great deal on leasing a Subaru Forester. I loved that he was no pressure and came across as very sincere. However, he did double team me wi More

by Mike The Realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holman Cano
Sep 11, 2020 -

Bill Kolb Jr. Subaru responded

Thank you for the review, Mike! Hearing that Holman delivered such a pressure-free and enjoyable experience made us smile. We appreciate the feedback and are wishing you many safe and happy miles in your new vehicle! - The Bill Kolb Jr. Subaru team

September 11, 2020

Everyone was very friendly, knowledgeable, and enthusiastic! They made it clear that I am always welcome back to ask any questions about any features my car has, in person or over the phone. More

by CD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn, Juan Torres
Sep 14, 2020 -

Bill Kolb Jr. Subaru responded

Thank you for the 5-star review! We are grateful for your business here at Bill Kolb Jr. Subaru, and we are so glad our team provided the friendly and knowledgeable service we strive for here. If you ever need anything else, don't hesitate to come back and see us again!

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