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Bill Marsh Ford Gaylord

Gaylord, MI

3.9
48 Reviews

1928 S Otsego Ave

Gaylord, MI

49735

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48 Reviews of Bill Marsh Ford Gaylord

December 14, 2015

Lincoln MKC I had a very good experience at Gaylord Ford Lincoln Mercury. I purchased a Lincoln MKC and was given patience, a thorough test drive and a complet b More

by Chris MKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Kapeller
December 07, 2015

Only place to go! I came to Gaylord Ford not having a great outlook on dealerships due to past experiences but Jake changed my mind on all of it. Test drove a Mercury m More

by Hannah.culp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
December 05, 2015

Excellent Customer Service This was my first time getting a car and loan from a dealership, so I went in pretty nervous. But the staff at Gaylord Ford Linclon made me feel at ea More

by Kmdzwik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Kapeller, Doug
December 04, 2015

Explorer-Jake Jake worked diligently with us to find the perfect vehicle for our family. He was very helpful and understanding of our current financial situation. K More

by ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake K
December 04, 2015

Car sales I have bought several cars from Gaylord Ford and have had a decent experience every time I have not had a bad experience yet thanks Jake and Corky! More

by Andy1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Corky
December 03, 2015

Great Sales Job Excellent sales, never felt pressured, spent the time needed, put financing package together and always answered questions - A very positive experienc More

by Gaylord Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
March 26, 2015

Buyer Beware Terrible experience. Brad misled me on tire performance of a used truck I purchased. Then when I asked to switch the deal to another vehicle even a More

by bgsuspot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Cotrell and his boss
November 13, 2013

I live an hour from Gaylord, but found an escape for my wife there. I called and they told me it was a "creampuff". I made the trip, spent 3 hours dealing on the vehicle and financing it. I was about to si More

by danfransassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
corky
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