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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,334 Reviews

1,334 Reviews of Bill Ray Nissan - Service Center

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March 25, 2025

6 hours in their waiting room 9:30-3:30 just to do a diagnostic test More

by SPOTOLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli Toledo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Here at Bill Ray Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at to discuss ways we can better serve you in the future. Service Director Richard Morris 407-831-1318 ext.238

March 25, 2025

Bill Ray is the best! Honesty, integrity and fair pricing. My service adviser, Zak Gibbs is also the best. Very thorough friendly and keeps you informed! More

by GINOMJR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2025

The Bill Ray Team is awesome! They treat you like royalty from start to finish! More

by JEWELDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2025

Great service by my team member! Kind and caring followed up with me the whole time. More

by KKING5388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2025

CJ SMITH IS THE WORST SERVICE ADVISOR YOU HAVE WORKING THERE HE DID NOTHING TO FIX THE PROBLEM WITH MY ON GOING PROBLEM I BEEN HAVING SINCE 2019 I DONT PLAN ON COMING BACK THERE SO YOU LOST ME A LONG TIME More

by STEPHANIECOH32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Had another great service on my Rogue! Hake as always was extremely helpful and gracious. Art was a real hoot to talk with as he drove to and from the dealership More

by BRISPAPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art the driver. 5 stars
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Nice Attendant , but wait 2 hour for oil and filter change is too much.Thanks. More

by WICHYRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

As always, service was great. Clear, detailed estimate of work needed. Our ten year old Altima has been a very reliable car, at least in part due to the excellent service depart More

by MHAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Coming here is like coming to my families shop. You guys are now family to me. Darryl my guy is always hitting the mark over 100%. He just always comes in on top. Blessed to have him and I know you More

by DERRICK.MCCLAIN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2025

It was a painless process. Ryan was very pleasant and Zak was also helpful with a window tinting referral. More

by IICHRYSFERGUSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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