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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,333 Reviews

1,333 Reviews of Bill Ray Nissan - Service Center

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March 20, 2025

This is my second vehicle purchased at Bill Ray Nissan. Both times I received excellent customer service and by very knowledgeable staff. More

by MDEGELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD McClean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2025

I usually try to talk with Zach Dambaugh in service when I have any issues with my Titan. He's always willing to talk and help me through any problems I may be having at that moment. Between my wife and I, More

by RLJGATORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 16, 2025

I was very happy with the service I received. Everything was explained clearly and and all of my questions were answered thoroughly. More

by JMURELLO596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

Every time I visit this dealership for oil changes or anything, the customer service and staff are amazing. I went for an oil change yesterday and the minute I got there they treat you like royalty I had More

by KELLYBARRIENTOS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

Your Service Advisor Approaches with professionalism, Courteous, Caring And Friendliness makes you feel in Relaxing Environment.that is why I am Coming Back and you need staff like Robert , and they are More

by SHAHEMAMI2326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

I was warmly welcomed immediately by Robert. He was efficient, polite, and knowledgeable. The oil change and inspection were performed timely and I was directed to the cashier. My car was clean More

by JUDYBASS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

I had to wait over 1 hour after my appointment for my car go go in the shop. On top of that it was extremely extremely expensive!,!!,! Never again! More

by MARIA.POYATOS
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Here at Bill Ray Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at to discuss ways we can better serve you in the future. Service Director Richard Morris 407-831-1318 ext.238

Mar 19, 2025 -

MARIA.POYATOS responded

Thank you, Richard. All is good. I was a bit upset but I realize it was silly of me. Bill Ray has been a great option for me. I had purchased my 2 vehicles from them, 10 years apart, and I will continue bringing my current pick up for service. I appreciate all you and your team does for us costumers. Thank you for great service and excellent customer service. And please, say thank you to Zachary Gibbs? (sorry, not sure of last name), my advisor.

March 12, 2025

They are professionals in their dealings, making you feel like you are part of a large family. They provide you with useful advice, and you will not leave until you are 100% satisfied with the deal More

by MOUSA.ALFAYAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Toledo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2025

I wouldn't take my vehicle anywhere else. The service team. Provided me with prompt courteous. Service. More

by JAZZYOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2025

Excellent and prompt performance. Staff was courteous and kept to the schedule that they promised More

by CJOHNFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
missy
Mar 11, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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