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Bill Talley Ford Inc.

Mechanicsville, VA

4.2
86 Reviews
Call Dealership (804) 746-2000

6280 Mechanicsville Turnpike

Mechanicsville, VA

23111

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86 Reviews of Bill Talley Ford Inc.

January 15, 2026

Made an appointment for recall on truck dropped truck off and they never even moved it called me and said that the part was on back order for the second time after dropping it off never could let me know whe More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristal
Report | Print
Jan 16, 2026 -

Bill Talley Ford Inc. responded

Hi Russell, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (804) 746-2000 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 15, 2025

Outstanding service. Bill Talley is the best of the best. I highly recommend Bill Talley. The service department is excellent. More

by rmm158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Lee and Chris Smith, Marvin Streat, Brad VanStavern
Report | Print
Dec 20, 2025 -

Bill Talley Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2025

The experience was really great… from looking at the vehicle to purchasing it! Our salesman Gary was great.. helpful and informative. More

by Yolandaprevis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Dec 16, 2025 -

Bill Talley Ford Inc. responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 05, 2025

I purchased a 2025 Bronco a few days ago and can say without a doubt that the salesperson, Christopher Waybright, was the best person that I could have received. He was knowledgeable, professional, cour More

by Bellcs2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Waybright
Report | Print
Dec 21, 2025 -

Bill Talley Ford Inc. responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Bill Talley Ford Inc for all your vehicle needs! Take care!

November 26, 2025

Service was excellent. Wait time was short. Very satisfied. I would highly recommend this dealership. Thanks More

by Bonismith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reid
Report | Print
Nov 28, 2025 -

Bill Talley Ford Inc. responded

Hello, we are very happy we could provide you with a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

November 13, 2025

The service at Bill Talley was great as usual. They honored the 8am appointment for the works and an inspection. They also cleared all of the warning faults with the diagnostic meter at no charge More

by rjohnson_ets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Mays
Report | Print
Nov 19, 2025 -

Bill Talley Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 08, 2025

Friendly staff, got my car serviced for oil change, tire rotation and other oil top off.. was in and out within an hour. More

by SKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Staples
Report | Print
Nov 12, 2025 -

Bill Talley Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 05, 2025

Have always been treated fairly by this dealership in sales and mainly in the service dept. More

by skejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reid
Report | Print
Nov 06, 2025 -

Bill Talley Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2025

Service team was able to fit me in on short notice and complete my service in a timely fashion, I would recommend to anyone. More

by jldawsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 27, 2025 -

Bill Talley Ford Inc. responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 22, 2025

Great service and good advice on services offered. No pressure sales. Our family has been doing business with them sence they started as a dealership. More

by wholmes6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Streat, Brad VanStavern, Tom Stokes, James Lynch, Cody Ledford, Lisa Mays, Josh Williams
Report | Print
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