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Bill Utter Ford - Service Center

Denton, TX

4.9
2,582 Reviews

2,582 Reviews of Bill Utter Ford - Service Center

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June 13, 2024

I like the dealership, especially the service department. They always let me know what repairs are needed and the cost. They do a great job of servicing my vehicles. More

by twostarlgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Bill Utter Ford responded

Thanks for the kind words! We're glad to hear our service department at Bill Utter Ford keeps you informed and does a great job with your vehicles. We appreciate your support!

June 13, 2024

Yes. I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but l More

by Icons1954
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Megan was courteous and helpful and knowledgeable. We always use Bill Utter for our service on two vehicles. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Bill Utter Ford responded

Rhonda, it's wonderful to hear that Megan provided such great service! Thanks for choosing Bill Utter Ford for your vehicle needs.

June 11, 2024

Kason was a pleasure to work with. He understood my issue and was quick to get my car in and get the problem solved. Very professional and courteous. Kept me informed through the pr More

by mcloud1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Bill Utter Ford responded

We're glad to hear Kason provided such professional and courteous service at Bill Utter Ford. Thanks for sharing your positive experience, and we're happy we could resolve the issue quickly!

June 10, 2024

Your service person was polite and explained the service. The service was prompt. I will always use your service. More

by b.w.peters1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Bill Utter Ford responded

We're delighted to hear that our service team at Bill Utter Ford provided you with a polite and prompt experience. Thank you for your continued trust in us!

June 10, 2024

Courteous and professional. Greg, my service advisor, kept me well informed throughout the entire process. Most certainly my dealership of choice. More

by Pcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Utter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Bill Utter Ford responded

Thank you for the kind words! We're glad to hear Greg and our team at Bill Utter Ford provided a courteous and professional experience. We appreciate your support and look forward to serving you again!

June 07, 2024

Courteous and thorough. Found the problem quickly, and promptly provided an excellent solution. Excellent service. More

by pcabernethy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Bill Utter Ford responded

Thank you for the positive feedback! We're glad to hear our team at Bill Utter Ford provided courteous and thorough service. We appreciate your support!

June 06, 2024

We have bought 8 vehicles at Bill Utter Ford. I am a customer for life! Sales & Service are OUYSTANDING! More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Bill Utter Ford responded

Thank you for your loyalty and support! We're delighted to hear that both our sales and service teams at Bill Utter Ford have consistently met your expectations. Looking forward to serving you again in the future!

June 06, 2024

Always a pleasure to do business with Bill Utter Ford. I cannot highlight enough how much I appreciate the valet service. More

by Milena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Bill Utter Ford responded

Milena, we're delighted to hear that you enjoy our valet service at Bill Utter Ford. Thanks for your continued support!

June 04, 2024

Good service, quick and much care was taken to make me confortable while I waited. Price no more than non-dealer. More

by Tyler.cruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Bill Utter Ford responded

Tyler, we're glad to hear you had a comfortable and efficient experience with us at Bill Utter Ford. Thanks for the positive feedback!

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