I had never purchased a new vehicle and to be honest I was very apprehensive. I approached several dealerships about potential cars of various makes and models; I saw 2 extremes to the spectrum. I was either almost ignored and dismissed or treated like prey, weirdly pounced upon and pressured into making decisions hastily. My dad, knowing what I was looking for, got in touch with Bill Volz Westchester about a Jeep and got an email from Chris in the sales department. He really liked Chris's demeanor and approach and gave me his information.
Within one email, I could tell that Chris--as opposed to the individuals from the other dealerships I looked into (which were located everywhere from Long Island to the Capital District and all points in between)--was the only car salesman that treated me like a human being. He wanted to find something that would make me happy, he worked to get me a good deal, and he, knowing I didn't live near the dealership, made sure I had the information I needed before taking the trip down.
He was not only fair, he was friendly, he was understanding, and he even came in on his day off to accommodate my schedule. I wouldn't hesitate for a moment to recommend someone talk to him about a new car, no matter what they were looking for--that's how confident I am in Chris being honest and looking for the best possible deal.
I should also mention that Brian in financing was very straightforward, similarly accommodating, and understanding when it came to figuring out a plan that would work for me financially.
I'm thrilled I bought my car from Chris, and I couldn't be happier with how painless and--dare I say it--enjoyable the process actually was.
I Recommend This Dealer:
Chris Marschhauser, Brian Nugent
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