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Bill Walsh Ford Lincoln Kia
Ottawa, IL
67 Reviews
Bill Walsh Auto group: We are your dealer of choice for new and used cars, service and more. We are committed to providing you with a “No Hassle” car buying and exceptional service experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 67 reviews
Helpful October 30, 2011
Jeff Twohey went out his way to help me get the Ford F150 RAPTOR I wanted.He also worked hard to get me a good price for the car and truck I traded in.Jeff made sure he went over everything about my new truc RAPTOR I wanted.He also worked hard to get me a good price for the car and truck I traded in.Jeff made sure he went over everything about my new truck,took his time, and I did not feel rushed I feel I was treated very well by all employees and made to feel comfortable about my decisions. Greg Strasser was also very helpful has a great personality.Overall I had a very good experience much to my surprise since there has been a change in name and management at this dealership in Ottawa,Illinois. More
by Frosty73
Employees Worked With
Jeff Twohey, Greg Strasser
March 05, 2011
When we originally started looking for a car, we dealt with Mark Imhof. He was very helpful in getting us the information on a car we saw in the lot. After speaking with us and learning our needs, he st with Mark Imhof. He was very helpful in getting us the information on a car we saw in the lot. After speaking with us and learning our needs, he steered us in the direction of the vehicle we ended up purchasing. We looked at vehicles in other towns, but nothing caught our eye like the one at Bill Walsh. Mark passed us along to Chuck Kaminky for the test drive. We were unable to get to the dealership until close to the end of the day -- on Valentine's Day!!! Chuck, and the rest of the staff, were very nice and we did not feel rushed through the process so they could go home to their families. Chuck was very friendly and knowledgeable about the vehicle and took care of all our needs. We got a great price for the car and I love it!!! This is our second purchase from Bill Walsh and would not hesitate to refer Chuck or Mark to friends and family. More
by bf
Employees Worked With
Mark Imhof & Chuck Kaminky
December 10, 2010
From the moment I walked into the dealership everyone was friendly and helpful. They really took into consideration the needs I had and put me in the right vehicle. Greg Strasser is a top notch Business Ma friendly and helpful. They really took into consideration the needs I had and put me in the right vehicle. Greg Strasser is a top notch Business Manager, and Chuck Kaminky, along with Sara were very helpful in making my experience an enjoyable one. Great work team!!! More
by mhorton15
Employees Worked With
Greg Strasser and Chuck Kaminky, Greg Strasser
December 09, 2010
This will be our 11th car we have gotten from one of Bill Walsh's dealerships.....We have always been treated with respect. They all have gone out of there way to help in any way possible. We will always ge Walsh's dealerships.....We have always been treated with respect. They all have gone out of there way to help in any way possible. We will always get our cars from Bill Walsh. Both up front in the store and in the service department, there is nothing but friendly, helpful sales people. Thank you More
by gingerbread
Employees Worked With
Chuck and Chad
December 06, 2010
Everything went smooth and they explained every thing to me. They made it all very pain less and a pleasant for me. I wasn't so nervous once they had every thing going. Excellent team you have with these tw me. They made it all very pain less and a pleasant for me. I wasn't so nervous once they had every thing going. Excellent team you have with these two. Highly recommend them to every one.. I will be back for my next car with Bill Walsh More
by twyla
Employees Worked With
Mike Scaccianon/Greg Strasser, Greg Strasser
November 12, 2010
I was VERY pleased with my overall experience with Bill Walsh Ford. I am not a big fan of car shopping but the whole process very easy. They answered my questions, provided me with options and let me mak Walsh Ford. I am not a big fan of car shopping but the whole process very easy. They answered my questions, provided me with options and let me make my own decisions. Especially after the sale I was thrilled with the customer websites, information and services they provide to help me with the maintenance of my Escape. I have never had a dealership pay so much attention to the customer experience as this dealership seems to do. More
by rropp
Employees Worked With
Chad Colby
