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Bill Walsh Ford Lincoln Kia

Ottawa, IL

Overview
Employees
Reviews
4.8
67 Reviews
Bill Walsh Auto group: We are your dealer of choice for new and used cars, service and more. We are committed to providing you with a “No Hassle” car buying and exceptional service experience!
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2900 Columbus St

Ottawa, IL

61350

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Showing 67 reviews

March 26, 2024

You’ve always been so helpful when we’ve purchased 2 vehicles from you, not to mention all the easy oil changes you’ve helped to facilitate doe us….but also! Loved the We Buy Cars option you helped us w More

by Chivohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
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Mar 26, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words and for choosing us for your vehicle needs! It's been our pleasure to assist you with the purchase of two vehicles and to ensure that your oil changes are easy and convenient. We're thrilled to hear that you also had a positive experience with our We Buy Cars option and that turning in your Explorer was hassle-free. Making the process as smooth as possible for our customers is always our goal, and we're delighted that we could provide that for you.

Helpful
March 26, 2024

Erica is so helpful and hardworking. She is always has a pleasant disposition and is a joy to work with. More

by Danielle G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
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Mar 26, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you very much for your kind words about Erica! We're delighted to hear that she has been helpful and hardworking in assisting you.

Helpful
March 26, 2024

Erica is always so helpful and such a joy to deal with. Her knowledge of the industry is excellent and she goes above and beyond to help the customer!! More

by Bg75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
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Mar 27, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words about Erica! We truly appreciate your feedback and are delighted to hear that you've had such a positive experience working with her. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you.

Helpful
March 26, 2024

Was looking for a new car! ! Erica found the best one I wanted. I love my Escalade!! More

by Cmennie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
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Mar 27, 2024 -

Bill Walsh Ford Lincoln Kia responded

We're thrilled to hear that Erica was able to assist you in finding the perfect car, and we're delighted that you're enjoying your new Escalade!

Helpful
March 26, 2024

Erica was the best to work with! She helped find us the perfect vehicle and followed up many times to make sure we were happy. She was very easy to work with and so helpful and knowl More

by karissa1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
Report | Print
Mar 26, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's fantastic to hear about your positive experience with Erica! It sounds like she went above and beyond to ensure you found the perfect vehicle and provided exceptional service throughout the process. Her dedication to following up and ensuring your satisfaction truly reflects her commitment to customer care.

Helpful
March 15, 2024

Mark is awesome, always able to help when I was in need of a vehicle lucky to have him More

by mcshark7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's wonderful to hear such praise for Mark! Having someone reliable and helpful, especially when it comes to something as essential as transportation, can truly make a difference. It sounds like Mark goes above and beyond to assist you when you need a vehicle, and that's truly commendable.

Helpful
March 05, 2024

Super helpful in the buying process and was happy to talk me through all my numbers! More

by Brae and Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeramiah Gaydos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words! Glad to hear you found assistance super helpful throughout the buying process.

Helpful
March 03, 2024

Straight forward and honest, a pleasure to work with. I highly recommend him if you’re in the market! More

by Jimmy Huffman
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We pride ourselves on providing straightforward and honest service to all of our customers. Your recommendation means a lot to us, and we truly appreciate your support.

Helpful
March 03, 2024

Helped me find the car I needed in a day after going to several different dealerships! More

by Ric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeramiah Gaydos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you for sharing your experience with us! We're delighted to hear that we were able to assist you in finding the car you needed promptly, even after visiting several different dealerships.

Helpful
March 01, 2024

Mark has always been helpful an thoughtful when I needed a different car.. I know him to be honest always. That is very important to me. He has through the years sold me 4 cars More

by karenwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Henson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's wonderful to hear about your positive experiences with Mark when it comes to purchasing cars. Finding someone who is both helpful and thoughtful in such transactions is invaluable. Mark's honesty and integrity, qualities you've emphasized, are indeed paramount when navigating the process of buying a vehicle. Having purchased four cars from him over the years speaks volumes about the trust and confidence you have in his services.

Mar 02, 2024 -

karenwalker responded

That’s why I followed frm Sierra to Kia…

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