I visited Billy Howell Ford over Memorial Day weekend. My experience was GREAT! I never felt rushed, pressured, or mislead (how we all normally think of car dealers/dealerships!) Brenda and Jerry were so friendly and helpful as they answered all of my questions! In the end, I left with a new 2013 Ford Escape. I could not be happier! :) I would definitely recommend going to Billy Howell Ford when looking for your new or used car!

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Randy was awesome, I even sent my son to him to buy a new car.

Listen, we are not "ford" people. Never owned a Ford prior, never intended to, but Randy was so helpful and professional! The dealership is awesome, and my car is fantastic.

Thank you so much!!!

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My husband and I purchased our last two vehicles from Randy. Both times the experience has been incredible. Randy truly listened to what we needed and worked with us to get the best deal possible. We have a little one on the way so cost and quality were huge for us...we drove off in exactly what we needed for our growing family. I would recommend Randy to friends and family. I never write reviews but wanted to take a few minutes to say how happy we are with the service we have recieved time and again.

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Great salesman, in and out very quickly with no problems and a great deal. Finance and sales / limited paperwork is a great strength for Bruce.

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I was referred to this dealership with a high personal recommendation. I was not disappointed. They were fair with me in every way. Moving as fast as possible and got me on my way in exactly what I wanted in feeling very positive about the whole interaction.

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My husband and I have purchased numerous vehicles in the past from NY which was a miserable experience, purchasing my vehicle from Gary LaDue and Mike Gorham was an amazing and painless experience. Gary & Mike showed us all our options, drove us to see each vehicle since I was undecided as to what I wanted, and both Gary & Mike were extremely patient. Gary & Mike worked so hard to get everything I wanted on my vehicle and within my price range. Gary & Mike performed well over what I was expecting. I would 100% without a doubt recommend anyone remotely thinking of a purchase to go see both Gary & Mike. My husband & I look forward to another purchase soon and can tell you that both Gary & Mike will be seeing us within 6 months. Hats off to Gary LaDue & Mike Gorham and both need to be nominated for Employee of the Month.

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I was shopping for a new or late model car and stopped by Billy Howell Ford near my home. I was greeted by Bruce Castleberry. sales representative who showed me around the dealership and was very patient and friendly and answered all my questions. Bruce showed me a late model Hyundai that had been traded in on a new Ford truck. I was very interested in the car and after I took a test drive called my husband to tell him the details.and went ahead and discussed a possible trade of my car. Bruce introduced me to his sales manager, Gary LaDue, who was also very friendly and helpful and welcomed me to Billy Howell Ford. My husband and I talked over the deal and returned to the dealership to discuss an offer with Bruce. We presented an offer and Bruce went to Gary's office and discussed it and returned with a deal that was fair to both parties. We accepted the deal and drove the car home! We both were very impressed with Bruce's attention to detail and his desire to do a good deal with us. Not only did Bruce make a new customer but also made new friends. My husband will be looking for a new car soon and will stop by to see Bruce and Gary.

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In 44 years of owning and buying cars and trucks, this was the finest buying experience I have ever had. Period. End of report! Go to Billy Howell and ask for Randy!

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This was by far the best dealership I have ever dealt with! Staff was very friendly and professional! The salesman even went above and beyond his duties to make sure I was taken care and even drove to my home an hour and a half away in a terrible storm to bring the paperwork to my husband to sign. He got me in the truck that I wanted, insisted I take it home that night and had my car I drove to the lot in delivered to me the next day! I would definitely reccomend this dealership to everyone I know who is looking for a new car! They are awesome!

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From my first email exchange regarding availability of the car I was looking for I have had an extremely positive experience with the three gentlemen listed above. They were very friendly, very knowledgeable and very helpful. Jim is a great sales rep, I never felt pressured and I felt I could trust what he was telling me. He has been great teaching me how to operate the car, he was very willing to review anything that I couldn't remember or didn't understand. Jerry is a professional at his job, he instills confidenence and again I felt he was being honest with me at all times. Dudley knows his job and he does it quickly and efficiently in a friendly manner. (Dudley, the name of the book I mentioned is "The Day I owned the Sky.)

I would not hesitate to recommend this Dealership and these employees to my friends and family.

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