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Blake Ford - Service Center

Franklin, VA

4.4
175 Reviews
Call Service Center (757) 231-9097

175 Reviews of Blake Ford - Service Center

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December 12, 2024

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd. More

by Bick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024

They successfully completed the repair on schedule for what they promised. I thought the price to replace a 2 pin connector was outrageous, but it did fix the problem. On the plus side, thee team was ve More

by mark.slocum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Blake Ford responded

Thank you for sharing your experience, Mark. We're glad to hear that the repair was completed as promised and that our team was friendly and professional. We understand your concern about the price, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out to Blake Ford. Thank you again for choosing us for your repair needs. Sincerely, The Blake Ford Team

May 11, 2024

He was very cordial and helpful. Very good to deal with. Explained thoroughly the recommendation for repairs needed for maximum performance of vehicle. I was completely pleased with More

by rcparker51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Blake Ford responded

Thank you for your kind words and positive feedback regarding your recent service at Blake Ford. We are glad to hear that you found our team cordial, helpful, and thorough in explaining the recommended repairs for optimal vehicle performance. It's excellent to know that you were completely satisfied with the service provided, and we appreciate you highlighting the timeliness of the job completion. We look forward to serving you in the future. Sincerely, The Blake Ford Team

May 10, 2024

good experience was dropped off at my home and picked up when vehicle was ready. Shaun is very knowledgeable and courteous as a matter of fact they are all very nice and professional. More

by Elach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Blake Ford responded

Thank you, Elach, for sharing your positive experience working with us. We're delighted to hear that Shaun provided you with exceptional service. We strive to maintain a high level of professionalism and customer care at Blake Ford. We look forward to assisting you again in the future. Sincerely, The Blake Ford Team

May 06, 2024

Really good experience with this dealership . From purchase to servicing . Really like that I can get Saturday services More

by babycat1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Blake Ford responded

Thank you for your kind words! We are delighted to hear about your positive experience with us, from purchase to servicing. We are thrilled that you appreciate our Saturday services too. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing Blake Ford! Sincerely, The Blake Ford Team

May 06, 2024

Great customer service by Aaron and car maintenance (Oil Change/Tire Rotation) was done in a timely manner. More

by keatonwhite02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Blake Ford responded

Thank you for your kind words, Keaton! We're thrilled to hear about your positive experience with Aaron and our team. We appreciate your feedback on the efficient oil change and tire rotation service. We look forward to assisting you again in the future. Safe travels! Sincerely, The Blake Ford Team

May 01, 2024

Quick repair for our recall, out in a hour. Great people to deal with always. More

by wrgarrisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Blake Ford responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Aschenbach Ford Team

April 23, 2024

Great price for great vehicle service which reflects the integrity of the company which has many satisfied clients!! More

by DAV7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Blake Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

April 17, 2024

Shaun and the entire service department at Blake Ford really do a wonderful job looking out for me and my vehicles. I've been a loyal Blake Ford client for many years and believe they give each customer More

by Paul_kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Blake Ford responded

Paul, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Ford Team

April 16, 2024

gives you a feeling that you are important to them and their service is excellent More

by teruffin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Blake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aschenbach Ford Team

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