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Blake Ford - Service Center

Franklin, VA

4.3
171 Reviews
Call Service Center (757) 231-9097

171 Reviews of Blake Ford - Service Center

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May 06, 2024

Really good experience with this dealership . From purchase to servicing . Really like that I can get Saturday services More

by babycat1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 06, 2024

Great customer service by Aaron and car maintenance (Oil Change/Tire Rotation) was done in a timely manner. More

by keatonwhite02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

Quick repair for our recall, out in a hour. Great people to deal with always. More

by wrgarrisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Blake Ford responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Aschenbach Ford Team

Helpful
April 23, 2024

Great price for great vehicle service which reflects the integrity of the company which has many satisfied clients!! More

by DAV7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Blake Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

Helpful
April 17, 2024

Shaun and the entire service department at Blake Ford really do a wonderful job looking out for me and my vehicles. I've been a loyal Blake Ford client for many years and believe they give each customer More

by Paul_kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Blake Ford responded

Paul, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Ford Team

Helpful
April 16, 2024

gives you a feeling that you are important to them and their service is excellent More

by teruffin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Blake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aschenbach Ford Team

Helpful
April 16, 2024

The service was good it took a little longer than I expected but things happen all the time thank you for your service More

by cdartis62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Blake Ford responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aschenbach Ford Team

Helpful
April 15, 2024

Incredibly convenient and well done. They also communicate well with you. I highly recommend using them. They do not try to sell you what you do not need. More

by lynnr13302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Blake Ford responded

We appreciate you for letting others know about your experience, Lynn! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

Helpful
April 11, 2024

Service department is very nice to work with when I need their help and advice! More

by wsimmons2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 06, 2024

Aaron did a great job getting my car fixed! He is a valuable asset to Blake Ford. More

by wsimmons2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Blake Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Aaron does for Blake Ford and our customers. Hope to see you again soon! Sincerely, The Aschenbach Ford Team

Helpful
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