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Blake Ford - Service Center

Franklin, VA

4.4
175 Reviews

175 Reviews of Blake Ford - Service Center

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May 15, 2023

Local been dealing with for a long time! Friendly nice people quick service good to deal with More

by sidneybrittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

I had an appointment to pick up a key that was promised when I purchased a used car about 2 weeks. It took several hours to acquire it but I finally got the key and all was good. More

by annherring
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Ed is grace under pressure. Even though the phone service scheduled my truck for service in the wrong place in the computer, Ed was determined to get my "needed" work done for m More

by jbryancobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
May 01, 2023

Mr Marks was very nice and got me in and out in time to get back to work. More

by lanicafaltz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
April 29, 2023

I gave you one star because less than one star was not an option. You kept the car an extra week because all the work had not been completed (leaking water). Yesterday’s rain showed that the work was still n More

by scott27818
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Vehicle was in the shop for a engine temp issue, losing coolant. I did not see any lines leaking or puddles on the ground but a coolant hose was replaced. Picked up vehicle, inspected before leaving dealer More

by bigjoe64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

They was very friendly caring understanding kept me informed what they was doing how long it would take. More

by TENDERHRT43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Marks
March 30, 2023

I used the online scheduling to make an appointment for an inspection. I had been told it would require me to wait several weeks but i was able to make an appointment within two days. Very pleased with the More

by Chaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

I had a very good experience. They went above and beyond. Thank you! I will defintely return! More

by agayle1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
March 24, 2023

Very helpful as always. He assisted with my warranty and had everything approved before any work was done. More

by ricky.johnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
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