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Blake Ford - Service Center

Franklin, VA

4.4
175 Reviews

175 Reviews of Blake Ford - Service Center

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September 20, 2022

Excellent service and very friendly staff. I definitely recommend this dealership to my friends and family. More

by Billy2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

The worst service and attitude I’ve ever dealt with. Rude and incompetent people and management. More

by billyheitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn McNeely
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley was as rude as Shawn.
September 06, 2022

Courtesy, Friendly Staff Excellent Service Department . I would recommend Blake's Ford to Family and Friends More

by SYLVESTER_GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Courtesy and Friendly Staff. The Service Department is Excellent and keep you updated while they Service your Vehicle More

by SYLVESTER_GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

I went in to the dealership to get my annual car inspection. I have definitely had some long waits at other garages for an inspection. I did not have to wait any longer than I expected. The service More

by gnomeonmyside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
August 30, 2022

I came in for an oil change for the first time. I was impressed by the quick service, great customer service, and there were no surprises with the cost. More

by gnomeonmyside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
August 24, 2022

Recently purchased the car and it was fixed by the dealer. Receptive to my needs. More

by jdkopin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have serious concerns about my paydown check to NFCU. I KEEP GETTING TOLD IT IS GETTING DONE, but my bank keeps telling me it is not received. I only have two weeks for Blake to submit the payment. I will be very upset if my bank pulls the offer.
July 29, 2022

The staff is always very friendly. I can say the service department is extremely efficient. I have always rec'd great service. I would recommend Blake Ford. I will buy again from Blake More

by WESTELAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

Just a little disappointed is my first service advisor. He gave me some incorrect information which cost me over $1000 parts that I purchased that I couldn’t use. The repair that was performed on my vehicl More

by gerri2476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
July 20, 2022

Blake Ford service department: Efficient, friendly, economical, convenient, great service. You can always depend on Blake Ford. More

by EASY2BGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Lee
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