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Blake Ford - Service Center

Franklin, VA

4.4
175 Reviews

175 Reviews of Blake Ford - Service Center

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July 13, 2022

Guys were helpful and very virtuous to my time. I offered hugs for the counter guys in service but they said they don’t do that! More

by JHOBBS8441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2022

Friendly service. Everyone involved with my appointment that day was wonderful. I would highly recommend Blake Ford. More

by sms0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

They got me in fairly quickly and called to inform me when my service was done More

by rhondaj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Marks
July 04, 2022

I’ve been buying and servicing my vehicles from Blake Ford for over 45 years. I couldn’t ask for a better dealership for sales, service, honesty and fair prices. If I’m away from home and need service I More

by Paul_kaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Lee, Michael Martin, Eric Burns
June 18, 2022

I have been dealing with Blake Ford for service for my Ford Flex for over 10 years. Bonnie, my primary contact in service, has been most helpful. My most recent experience was last week when I got my vehi More

by jmddry
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bonnie in Service Dept.
May 25, 2022

The fixed the problem with my truck, were very friendly and met the schedule to complete job. More

by kayedon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hoppel
May 24, 2022

They were clear about what they were doing to my vehicle. They treated me with respect and I felt like a valued customer. They also were able to bring up recall issues for my car and schedule a visit to take More

by ndlnwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Bonnie
May 21, 2022

The desk clerk Ed in the service department was extremely rude. He even called me back to explode on me because I didn’t tell him my car was a plug in hybrid. When the car has been there plenty of times and More

by brittlee1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
May 16, 2022

Great service! Bonnie always goes above and beyond to meet your needs. Blake’s takes excellent care of my Explorer. More

by LOWET2MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie
May 12, 2022

Blake is excellent on service and on scheduling an appointment. Great sales staff and everyone is friendly. More

by farmlandp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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