Blake Ford - Service Center

Nobody wants to spend money but taking good care of my car is important to me. It’s always a pleasure to have my service work done at Blake Ford. I feel like I’m dealing with family at Blake Ford. From th car is important to me. It’s always a pleasure to have my service work done at Blake Ford. I feel like I’m dealing with family at Blake Ford. From the sales team to the service department everyone there provides excellent customer service and support. More

The service Dept is very good in answering my questions. Scheduling appointment for service very good. Scheduling appointment for service very good. More

Didn’t receive work that was on RO and was Charged for it . Had I not caught this it would have been fine with service tech . Had I not caught this it would have been fine with service tech More

Great service. Easy to get appt and got me in fast! Will definitely recommend to ithers Easy to get appt and got me in fast! Will definitely recommend to ithers More

Took almost 8 weeks to get three things fixed on the car. Because we were a warranty claim we kept getting pushed to the bottom of the pile. Ed is really good at talking in circles and putting you off. He bl Because we were a warranty claim we kept getting pushed to the bottom of the pile. Ed is really good at talking in circles and putting you off. He blamed the service manager who was always out of the office or on vacation. He assumed there was a hole in the A/C before it was even looked at. Took them two weeks to find someone to drive the car over to KIA in Suffolk and another week to find someone to go pick it up. They sold us a gold standard warranty with a $100 deductible per shop visit and would not honor the warranty and tried to get us to pay over $1200. We had to get the sales manager involved and ended up still paying$400. it was a long-drawn-out ordeal that was not necessary. Thank goodness the sales manager still works there. He was our saving grace. More

Sold a 2017 GMC with 70000. Transmission defaulted at 200 miles. Left on me. Never again and will make sure everyone I know is aware! Transmission defaulted at 200 miles. Left on me. Never again and will make sure everyone I know is aware! More

These guys are great to work with, have provided us with great service and great communication. great service and great communication. More

I was very thankful that Ed could get to my vehicle. I always receive professional service. Thank you so very much for being kind and having compassion. I always receive professional service. Thank you so very much for being kind and having compassion. More

Some stuff needs to be rechecked before released to owner. Ford has work they need to do in Detroit . Hopefully it gets better so far it has been a headache and $60,000 has been invested. owner. Ford has work they need to do in Detroit . Hopefully it gets better so far it has been a headache and $60,000 has been invested. More

Cleo is deceased ani I have told them. The email comes to my account, Brenda but still has his name. I was told this had been changed but evidently not. The email comes to my account, Brenda but still has his name. I was told this had been changed but evidently not. More