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Blake Ford - Service Center

Franklin, VA

4.4
175 Reviews

175 Reviews of Blake Ford - Service Center

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August 24, 2023

Convenient for me and the service I receive has been most exceptional! So glad they are here in my area! More

by jwilmot408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Marks
August 24, 2023

Shawn, ED, Amber and Wesley of Blake service department. I have had a lot of service done on my car and my husbands. They are very professional and try to get the work done as soon as possible, Sometimes th More

by mccravey585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber, and Wesley in service. Also for Bonnie who has retired., Ed Marks, Randy Parker
August 24, 2023

The reason I deal with Blake Ford Dealership is because of their salesman Tal Drewry More

by ddan203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McNeely
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Marks
August 02, 2023

Wesley Anderson and all Service staff have been great to work with. I am a new customer for the service department and would recommend them to anyone. More

by wesrawls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Quick and courteous. I will continue going to Blake for service. And refer others there More

by pcrutcher4651@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Marks
July 21, 2023

Fast and friendly service. The team is always on point. I will definitely be back. More

by Wesley Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Marks
July 20, 2023

Great personnel who helped with every need. For a small town dealer they are very busy. More

by Randall.hatfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontea Bradshaw, Ed Marks, Gary Lewis
July 12, 2023

Ed Marks & Wesley Anderson pulled the proverbial rabbit out of the hat for my mom's 2017 Edge. I don't know how they do it ... SMOKE & MIRRORS? I don't know how they do it ... not only technicians at the More

by kenblythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Marks
July 01, 2023

Lost its small town feel! ! Not the same dealership! Because of its service and respectful attention to customers, we’ve been with Blake Ford for a lot of years, and have ref More

by raymar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

I like them, but was a little disappointed in the lack of car selection available. More

by bilthomas48
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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