Blasius Kia

One of the best experiences buying a car. All the staff were friendly and courteous. I told them I wanted to base the sale on the out the door price, not monthly payment and there was no push All the staff were friendly and courteous. I told them I wanted to base the sale on the out the door price, not monthly payment and there was no pushback whatsoever. I was presented with a summary worksheet. We revised it a little bit and then I was given an updated one to sign. The only reason I did not give them 5 stars is because I made an appointment for a test drive 2 days in advance and when I got there the car was not ready. More

Andi Pasholli met us and was very helpful, friendly and went above and beyond for us! The crew there was very nice and we appreciate the care that was given to us!!!!! Thank you all! went above and beyond for us! The crew there was very nice and we appreciate the care that was given to us!!!!! Thank you all! More

I had no issues with the Dealership Rachel the Salesperson was great..Courteous and respectful..No issues with my overall experience. Salesperson was great..Courteous and respectful..No issues with my overall experience. More

Our salesman Jamie was always kind and courteous. The finance department and sales managers, on the other hand, were not so nice. The first time I tried to buy a 2023 Niro Hybrid, the interest rat The finance department and sales managers, on the other hand, were not so nice. The first time I tried to buy a 2023 Niro Hybrid, the interest rates kept changing every time I spoke with John one of the Finance Managers. We argued and I called off the sale. A different Sales Manager. Matt, called me and assured me the interest rates would stop changing. He seemed nice enough and I scheduled delivery. On the day of delivery, I was told, a “manager” had somehow taken the keys to my new car “home.” Blasius told me we could finalize the deal and I would still drive my old car home. They would bring me the new car on Monday. I didn’t like that. I asked why the “manager” couldn’t be called and asked to return the keys. The person who took the keys suddenly turned into someone from the service department. I was told the employee could have left the keys in his pocket, or put them in the wrong car or maybe the keys were even numbered wrong. These employees couldn’t be called because they could be in Maine or on the Cape. It appears there is no accountability by those employees who have access to the new car keys. Now, Matt, who had seemed so nice, became surly and angry. He was more interested in shoving the responsibility for the missing keys onto an employee who couldn’t be reached. He began making foolish declarations like, “I’ll fire the employee on Monday or some of these employees are only twenty-two years of age.” Excuse me? Since when does age have anything to do with accountability? He even tried to put the blame on me saying they had tried to call and tell me of the problem but I didn’t answer my phone. Blasius called me three times Saturday morning. I was busy but I took the first two calls, and neither was about “missing keys” By the time I received the third call, I was driving to Watertown and I don’t answer my phone while I am driving. Through all of this, Jamie remained quiet and courteous. I told him I was sorry he wouldn’t receive the commission for selling me the car and it was not his fault. If I could buy a car without dealing with the sales managers and finance managers, I might do that but all of them seemed more interested in arguing with me than selling me a new car. I would caution anyone who wants to work with Blasius to be very careful. I read several reviews online and many others have found Blasius to be hard to deal with in various ways. We have a 2014 Kia Forte Koup. We have bought parts and had service done in Watertown. The parts department and the service department have been very helpful and courteous. However, the sales managers and finance managers are another story. In the end, we decided, no keys, no car, no sale. More

The used vehicle service department failed me numerous times and lied about fixing the issues I brought my vehicle in for. Untrustworthy dealership at best times and lied about fixing the issues I brought my vehicle in for. Untrustworthy dealership at best More

The worst experience I've ever had purchasing a car. The sales person couldn't get my insurance straightened out so I had to do it on my own. The financial manager cracked a "joke" about the Jack Daniel The sales person couldn't get my insurance straightened out so I had to do it on my own. The financial manager cracked a "joke" about the Jack Daniel's bottle in his desk, followed promptly by him asking if I drink. After having the car for less than 30 days, my dashboard lit up with 4 different lights and Kia wanted $150 just to run the diagnostics, and wouldn't take the (free) diagnostics that Auto Zone had already run, which stated it was an easily fixable issue. They also hit several snags with my family member's purchase, including neglecting to get it registered for the day they said they would, on top of forgetting to actually give her the registration upon purchase. The sales person neglected to tell my family member that her car wasn't ready, then didn't bother apologizing for the "miscommunication" when we went to pick up the cars (neither of which were ready when they were supposed to be). Neither car had a full tank of gas, despite the promise that they would. Multiple issues came up with both cars after purchase and no one responded to emails. If I could give them 0 stars, I would. More

Just bougt a used vehicle ($30k) from them. Had it a week or two. Noticed a few problems with it (one major) and they said they'd take a look. After a week or so, and emailing several people in Had it a week or two. Noticed a few problems with it (one major) and they said they'd take a look. After a week or so, and emailing several people in management who never responded directly, they took it in. Then someone in service called and said those issues weren't covered. I asked him to speak to management... He called me back and said they'd send it to a dealer of it's manufacturer using the extended warranty I had purchased from them (not a Kia). It turned out the engine issue was covered 100% by the manufacturer. I'd think they'd have checked that before calling me back saying they only cover safety issues. (Not sure that's consistent with CT law either) It's been gone a week or more and I was waiting on results to do a review but their management has emailed me yet again to review them. So here it is so far... More

I have dealt with Jason Rodriguez for years at Blasius Chevrolet Cadillac buying many new Chevrolets. My grandparents bought cars in the early 50’s all the way through 1972. I currently have a 2021 Equino Chevrolet Cadillac buying many new Chevrolets. My grandparents bought cars in the early 50’s all the way through 1972. I currently have a 2021 Equinox and was happy to follow Jason to Kia Blasius to purchase a used car for my wife. It had been quite a while since we purchased a used vehicle. My experience at the Kia Blasius dealership was flawless. Christian Aguilar was attentive to all our concerns and quickly addressed them. We had a couple of things we wanted remedied before we purchased, and Jason met us with an agreeable response. This team service, sales, and management operate in harmony. I would not expect less from a proven manager like Jason. Everyone at Kia Blasius seems very happy to work there, such a positive for any customer purchasing a new Kia or a quality checked used vehicle. More

Be extremely careful when buying a vehicle or getting yours back because you could possibly die from them tinkering with it! I wouldn't suggest anyone to business here!I bought a 2019 wrx an knew if one yours back because you could possibly die from them tinkering with it! I wouldn't suggest anyone to business here!I bought a 2019 wrx an knew if one mod but it turns out it has several an now they want me to pay out of pocket then them eventually pay me back .I went and got my car I traded in which was a 2017 wrx limited an almost died because of the mechanic not properly tightens down the right side bolts for the calipers and also the mounting bracket for the brake pads .I had to buy a new caliper/pads to fix the issue of the brake caliper coming off. Don't buy here! More