786 Reviews of Boardwalk Ferrari- Service Center
I was referred to Boardwalk by a coworker (fellow Audi enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. Aft enthusiast) for service on my Audi S5. After emailing my questions to Steve, he responded quickly with detailed answers to all of my questions. After clearly explaining everything, he scheduled my appointment for me, with only a day's notice. Then, because of a scheduling conflict on my side, I had to reschedule. Steve couldn't have been more flexible and accommodating for my schedule. When I arrived - I was in and out in quickly, with only a quick review of the work being performed. They kept me informed of progress and completed the work in the estimated time frame. When I picked up the vehicle, it was detailed and ready to go. Steve reviewed the work with me, making sure I was satisfied, even detailing tiny details that I wouldn't have expect most shops to even notice, much less review with the customer. Summary: Extremely satisfied! Will be back for any and all work needed on my S5! Thank you Steve & Boardwalk More
I've been doing business with Steve Fordham for many years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have s years. I was delighted when he moved to Boardwalk Ferrari Maserati of Plano and we learned the shop could work on our BMW and Mercedes. They have serviced both cars for the last 18 months and the experience has always been top notch. Steve is a class act and he delivers the ULTIMATE CUSTOMER SERVICE EXPERIENCE. I highly recommend this dealership and Steve Fordham. More
This is my first visit to Boardwalk and overall it has been a great experience. I have worked with Steve Fordham in the past at another business and when I needed to get a track alignment, I asked him if been a great experience. I have worked with Steve Fordham in the past at another business and when I needed to get a track alignment, I asked him if he could assist. I was a little apprehensive to take my BMW 1M to a Ferrarri dealership, not because I felt they wouldn't know how to work on it, but more so because it was not a Ferarri. Steve made me feel welcome from my first email and upon arrival took the time to give me a tour of the facility. He took the time to gather all the info he could about what I expected and wanted to achieve from the alignment. I only had a few specifics and then told them to use their judgement on what else would be needed to make the car perform better. I noticed a much better handling car even on the drive home. The ultimate test will be this weekend at COTA. I may not be able to afford a Ferrari, but no one treated me as if I couldn't. Top notch service and hospitality. Give them a shot with your non-Ferrari. You won't be disappointed. More
Extremely easy to schedule appointment. Guys coordinated with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notc with Audi dealership to get OEM part for my wife's Q5 and all were great to accommodate my requests. Extremely fast turnaround and delivery. Top notch service from Steve and everybody at Ferrari / Maserati. To this date, I cannot find anything bad to say about dealership or employees there. Excellent customer activities. Will be taking other cars for service as well. More
I had a problem with the new Maserati purchased from this dealership and they went above and beyond to make it right for me! I would definitely recommend purchasing from this dealer. dealership and they went above and beyond to make it right for me! I would definitely recommend purchasing from this dealer. More
Steve and Larry do a great job with my Ferrari. I will continue to take my car to them for service. I like how fast I can get in and out. Thank you guys. continue to take my car to them for service. I like how fast I can get in and out. Thank you guys. More
Steve Fordham as always, exceeds expectations. He has taken care of service for my car on two visits to Boardwalk Ferrari Maserati. He is professional, courteous, prompt, listens and most importantly, h taken care of service for my car on two visits to Boardwalk Ferrari Maserati. He is professional, courteous, prompt, listens and most importantly, hears what I am there for. On both visits I asked for several things to be taken care of and each time everything was handled the way I expected it to be. He's also up front about what is and what isn't a problem. If I thought something might be wrong, he would tell me when I had nothing to worry about. This as much as anything will make me a return customer. More
Steve and his team installed some aftermarket mods on my car and did a phenomenal job. As always, Steve was a pleasure to work with - giving updates and let me know when my car would be done. I would high car and did a phenomenal job. As always, Steve was a pleasure to work with - giving updates and let me know when my car would be done. I would highly recommend them!! More
I was treated as a valuable customer with friendly and courteous attitude. Both Larry and Steve wanted to make my satisfaction their top priority while providing prompt and exceptional work. courteous attitude. Both Larry and Steve wanted to make my satisfaction their top priority while providing prompt and exceptional work. More
I have been a customer of Boardwalk Ferrari-Maserati for almost 5 years and I've always been treated well by all of their employees. My most recent visit was for regularly scheduled maintenance. Steve For almost 5 years and I've always been treated well by all of their employees. My most recent visit was for regularly scheduled maintenance. Steve Fordham scheduled an appointment for me and kept me informed throughout the day of the status of my vehicle. I really appreciate Steve's professionalism! Boardwalk completed the service on the promised schedule and took great care of my car. In the same time frame Ken Murphy assisted me with an inquiry regarding a factory visit. Ken was very helpful and polite. This dealership gets 5 Stars from me for the respect they show their customers. Boardwalk F-M is the only dealership I've ever visited where I didn't feel pressured on anything. That in itself is very unique in the car business. Great job guys! More