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Bob Moore Chrysler Dodge Jeep Ram - Service Center
Oklahoma City, OK
143 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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143 Reviews of Bob Moore Chrysler Dodge Jeep Ram - Service Center
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October 07, 2022
Worst service department of any dealership I've ever been to, if I could give negative stars I would. they had my truck for four days and never did one thing to it. All four days they left my $80K TRX sittin to, if I could give negative stars I would. they had my truck for four days and never did one thing to it. All four days they left my $80K TRX sitting in the dark back corner of the lot for any thief to have their way. Kurt told me several times he would call with an update and not once did he do what he said he would do. I had to call and wait on hold for them to even find the paperwork to tell me that they had done nothing. He claimed they couldn't figure out what was wrong but I told them when I dropped it off EXACTLY what was wrong and what I wanted done. These people are WORTHLESS wastes of space and oxygen!!! More
by jasonmon1
Employees Worked With
Kurt
Helpful October 07, 2022
Excellent customer service. Wok performed thoroughly and quickly. Very knowledgeable service advisor that gives you a sense of comfort as a consumer Wok performed thoroughly and quickly. Very knowledgeable service advisor that gives you a sense of comfort as a consumer More
by Rob
September 27, 2022
Service was quicker than quoted, staff was kind and professional. I asked about an ad I'd seen for 3 oil changes (which cut my cost by almost half) and requested a tire rotation. The gentleman suggeste professional. I asked about an ad I'd seen for 3 oil changes (which cut my cost by almost half) and requested a tire rotation. The gentleman suggested that I purchase the 3 oil changes with tire rotation for $170 total - quite a good deal! More
by mama_dee72
Employees Worked With
James, service department
August 16, 2022
Matt and the guys in service are great! They helped to get me back on the road after a major mechanical breakdown and took care of my recalls at the same time! Thanks guys!! They helped to get me back on the road after a major mechanical breakdown and took care of my recalls at the same time! Thanks guys!! More
by M.
Employees Worked With
Matthew Taylor
July 23, 2022
Disappointed in service/repair dept. They didnt document (or check out) my main concern until I engaged w/manager, service was not timely (9 days in shop to complete 1/2 day job) & commu They didnt document (or check out) my main concern until I engaged w/manager, service was not timely (9 days in shop to complete 1/2 day job) & communication about status of my vehicle was poor. However, technician & manager were patient & professional in dealing with me. Now just waiting to see how repairs hold up! More
by Kalm
Employees Worked With
Aaron & Mat
July 21, 2022
Service department will rip your head off and don’t have any good trained techs stay away from this place corporation own and don’t care about you or your car !!! 3 weeks and couldn’t fix my jeep charged me any good trained techs stay away from this place corporation own and don’t care about you or your car !!! 3 weeks and couldn’t fix my jeep charged me $650.00 and messes my bumper up at the same time More
by Jdspn61
Employees Worked With
Matt service manager
