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Bob Moore Kia Northwest

Oklahoma City, OK

4.4
93 Reviews

7340 Northwest Expy

Oklahoma City, OK

73132

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Showing 93 reviews

July 18, 2024

Bought a used vehicle from this dealership. They assured me they inspected it fully. Of course the warranty is an AS IS but I didn’t expect the Check Engine light to come on the morning we brou More

by staceylynnkirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Adams , Kari Fieszel
May 09, 2024

I took my KIA to Bob Moore KIA on NW Expressway for an Air Bag Sensor diagnostic check for the exact cause of Air Bag Warning Light. Took a little while but the Service Center customer waiting area was by More

by vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Powers
April 30, 2024

Larry went above and beyond to help me find a car within my budget and I couldn’t be more grateful for him. He’s the whole reason I will be recommending Bob Moore Kia to all my friends and family. Thank you More

by Casie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
November 04, 2023

I was OVER car shopping by the time I inquired about a new Soul at Bob Moore Kia. I’d been to six other dealerships and was short-tempered but ready to buy immediately from whomever finally stopped fudgin More

by Megan O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien Clem, Don Hill, Robert Ali
September 09, 2023

We were looking to get a new car for my wife, Bob Moore Kia had one she liked, we called and talked to Devon French, he was awesome throughout the complete process. From the initial phone call to having th More

by jeff.montgomery72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon French, Robert Ali, Kendrick Neal
July 11, 2023

This here is my first ever review. I was what I would call a Kia enthusiast(never own a different brand) and currently the proud( not so proud anymore) owner of a 2015 Kia Soul that I More

by tapsoba farida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 14, 2023 -

Bob Moore Kia Northwest responded

Hello Farida, Thank you for taking the time to leave this important feedback. I am sorry to hear that you had an unsatisfactory experience and I would like to discuss the situation with you in more detail and can be reached at dnguyen@bobmoore.com. I look forward to speaking with you. Respectfully, Mike Nguyen, Service Manager

May 25, 2023

I could not have asked for better customer service! Joseph Kelly is an amazing salesman, no pressure sales and totally honest. This was my first time buying a brand new car and everyone from Joseph K More

by Winddancer74075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Kelly, Robert Ali Jr, Brandon Hofmeister, Aislinn Willander, Kari Fieszel
May 30, 2023 -

Bob Moore Kia Northwest responded

Two great things: A new vehicle and an excellent review of Joesph, Robert, and the Sales Team. Thank you so much – your positive review made our day. We hope you’ll recommend us to others.

May 02, 2023

Nathan Powers and Daniel the mechanic are a great team ! They sincerely care about their customers!! More

by stbricev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Powers, Daniel
May 03, 2023 -

Bob Moore Kia Northwest responded

Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the work and with Nathan and Daniel. Let us know if there’s anything else we can do.

April 24, 2023

I left car for 2 days. Just diagnostic. No work done. $300. I felt they could have done some work on it. My receipt said they did a courtesy wash on car but they didn’t. Th More

by Tink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darian was very helpful and kind but didn’t feel like it was her fault the mechanics couldn’t figure anything out for 2 days
May 03, 2023 -

Bob Moore Kia Northwest responded

Hello, Thanks for bringing this matter to our attention. We truly regret the inconvenience to you and your schedule. I assure you, we set high standards for ourselves about such things. I’d like to learn more about what happened, identify the cause, and work toward a possible solution. Please contact me at dnguyen@bobmoore.com. Thank you, I look forward to speaking with you. Respectfully, Mike Nguyen, Service Manager

April 18, 2023

Everyone very professional and nice, facilities very clean. While there I checked out inventory but sparc More

by smosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien Clem
Apr 19, 2023 -

Bob Moore Kia Northwest responded

Thanks for the feedback!

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