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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City. The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers. Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway. With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store. In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi. As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club. Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,358 reviews

February 09, 2011

Working with Jarred Black was a pleasure it is the 2nd time I have worked with him. I bought a Mazda 3 from Bob Penkhas Mazda in 2008 and in 5 years I will be back to trade my new 2011 wonderful Mazda 3 i More

by pamusher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Black
February 09, 2011

Me and my wife purchased a 2011 Mazda CX7. I can't begin to explain how jarred black and the staff at bob penkus Mazda in Colorado springs treated us. They went above and beyond to satisfy our needs. I woul More

by Banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred black
February 09, 2011

Where do I start? As I arrived to the dealership , I was immediately greeted by a salesman who worked there. He was too abrasive which was nice. It gave me some time to look around. The selection was amazin More

by Shawnyebest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred black
February 09, 2011

We decided to stop by the Bob Penkhus Mazda store saturday on the north end of Colorado Springs to take a peek at what they had for sale. Although we were not impressed with the selection/amount of u More

by gofast719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
February 09, 2011

It was a plesure to deal with Jarred Black. This guy goes out of his way to make the customer feel like their deal is special. Jarred answered questions on weekends and evenings. He also linned up having the More

by keithtoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Black
February 09, 2011

Jarred Black was very welcoming to us at the dealership. He found exactly the car we wanted and gave us what we wanted for our trade. Everything went smoothly and quickly. We would recommend him and the d More

by eadesm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Black
December 26, 2010

The Asst. Svc. Mgr. was rude and treated me like I was a stupid woman. I waited six hours to get an oil change after waiting four weeks for my appt. When I asked questions, again Jeff Byers treated me with More

by coloradokl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Byer
November 17, 2010

Do not buy a used car at this place. I bought a beater commuter here to use for getting to and from work. I expected little, but they offered even less. After waiting for several hours our car was suppose More

by BVTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesmen and business personel.
November 13, 2010

Do not buy if you are military...they are supposed to pay off my loan and it's almost 2 weeks and the payoff is 15 dollars more than what was contracted so no I will be responsible...and I agree they tack on More

by dc83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unidentified
August 10, 2010

I contacted the car dealership to check on a car. After I decided to look into puchasing the car the salesmen was more than eager to take my info. for the credit app. Said I would receive a call within the d More

by whatthe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
to many to list