Compared to other dealerships, my overall experience was fantastic. Ever since Balise did the wrongdoing with my car a couple of years ago, all my GM related issues that my own mechanic couldn't handle have been superb. Their relations with me as a customer treaded me like family and wanted to make sure everything went smoothly with me getting a new car due to the power steering that went on my Pontiac G6. I am happy that I diagnosed my issue with Bob's 2 weeks before it went and they were right about it, no 2nd opinion was needed.
Their honesty with everything made me feel very relieved and confident about my purchashing. I was about to go to a 3rd dealership to test drive some cars, but Jeff made me satisfied that my car will be the Chervolet Impala. When I did my paper work yesterday with Evan Stoddard, it went so fast but everything was explained to me in an orderly fashion that I kept up with him.
I want to say thank to everyone in that dealership for being the family owned dealership that they are, because I would have been paying much more and would have been "screwed" over since I am a woman. I may know alot of things about cars, but paaperwork for a new car, I don't. So once again, thank you to Bob Pion's and I highly recommend them to anyone with a problem that their own mechanic cannot figure out. Bravo!