My Review Of Bob Smith BMW:
Over the course of 2 weeks I visited 6 different BMW dealerships around Southern California. This dealership was by far the best, in my opinion. Neil approached me right away and took me on some test drives with no problem. He was enthusiastic about me purchasing a new ca,r and I could tell he really valued my business. Other dealerships, which I won't name, treated me like they couldn't care less about my business...strange. They didn't have the right car for me at my first visit, but when the one I wanted came in the process was quick and painless. Neil kept in contact with me daily while the car was getting certified...he also returned all my calls immediately.
Tiger, the used car manager, was also a big help. He gave me his bottom line price without having to go back and forth with them. I ended up getting the car at a great, fair price.
Also, since I am a first time buyer, they wouldn't approve me through BMW's financing at first. So I went to a credit union and got approved at 7.5% percent. When Tiger hear this he made a few phone calls and really pushed for me to get approved through BMW at a better rate. I told him that I already tried and was not approved. He tried again anyway and got me approved at 3.9%. I was really happy with the service and care that the entire team showed towards me.
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