Back

Bob Swope Ford

Elizabethtown, KY

4.7
61 Reviews

1307 Dixie Highway South

Elizabethtown, KY

42701

Directions

By Type

Showing 61 reviews

March 09, 2024

My salesman Tyler was easy to work with and very patient with me, he worked with me off and on for several months before I finally made up my mind. The dealership has always been fair with me on my trade i More

by jmann00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
February 20, 2024

My salesman Keifer was a pleasure to work with! I enjoyed my experience at the dealership. More

by Marty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keifer
November 09, 2023

As a first time buyer I was a little nervous but Dylan was very helpful in explaining to me the features of my vehicle and the process of all the payments that were included. He was able to answer every q More

by Jarencarman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Howell
August 15, 2023

Easy to work with no hassle good service in and out very quick and didn’t try to mark anything up More

by Ecboardco.brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markus
April 29, 2023

Bob Swope Fotd employees were kind, friendly, knowledgeable and helpful. I would recommend them to anyone looking to purchase a vehicle. More

by candymgr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Williamson
April 28, 2023

I have been using Bob Swope Ford to service my cars since I moved to Elizabethtown in 2010. I can honestly say I have never had a better place to have my cars serviced. That goes back over 50 years and all o More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch, Justin, Amanda are all exceptionally great. Justin definitely went above and beyond.
April 27, 2023

Overall, a pleasant experience from initial contact to purchase. Communications was excellent, prices fair and I felt that I was being treated fairly and given the best price possible. Follow up by Justin More

by corbitd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Keiper, Amanda Patrick
December 24, 2022

The young man I dealt with has not been there long. He was extremely helpful in the purchase of my new truck. What I like most about this salesperson was his approach and the way he listens to me and w More

by rwilliams321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Platt
Dec 26, 2022 -

Bob Swope Ford responded

Thank you for taking the time to give us a great review. We are proud of our team and the way in which they treat our guests. Even our newest members, as you have experienced. Our product specialists are salaried and do not get paid more for charging you more. We hope to see you in the future for all your automotive needs.

December 06, 2022

Awesome place to buy a car! See Randy Blevins or Paul Jenkins, they will take care of you!! More

by jill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Blevins, Paul Jenkins, Brandon
August 16, 2022

This is a great dealership, I have bought multiple vehicles from this dealership. My only concern is the service department. Everytime I bring my vehicle in for an oil change, it takes over an hour. I More

by Aj.emmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Aug 17, 2022 -

Bob Swope Ford responded

I am sorry that we have disappointed you during your maintenance visit. We work hard to give our customers a 5 star experience and there is no excuse for falling short. Staffing in our express lane has not been up to par, time wise, but we are working toward improvement each day. In fact, today we have a trainer in our express lane working on efficiency. Thanks for your input. I look forward to your next visit

Aug 17, 2022 -

Aj.emmi responded

I’m sorry for giving you a bad review, I buy a lot of vehicles from your dealership but I was pretty upset the last few times I been in there for an oil change. I didn’t want to talk to a manager and get people in trouble but I wanted to let everyone know. I’ll be back for my next oil change. Thanks

1
...