Bob Swope Ford
Elizabethtown, KY
Filter Reviews by Keyword
By Type
Showing 61 reviews
My salesman Tyler was easy to work with and very patient with me, he worked with me off and on for several months before I finally made up my mind. The dealership has always been fair with me on my trade i with me, he worked with me off and on for several months before I finally made up my mind. The dealership has always been fair with me on my trade in also. More
As a first time buyer I was a little nervous but Dylan was very helpful in explaining to me the features of my vehicle and the process of all the payments that were included. He was able to answer every q was very helpful in explaining to me the features of my vehicle and the process of all the payments that were included. He was able to answer every question I had about the vehicle which made me confident in my final purchase. I left there knowing this was the right option and the right person to talk to about. More
Bob Swope Fotd employees were kind, friendly, knowledgeable and helpful. I would recommend them to anyone looking to purchase a vehicle. knowledgeable and helpful. I would recommend them to anyone looking to purchase a vehicle. More
I have been using Bob Swope Ford to service my cars since I moved to Elizabethtown in 2010. I can honestly say I have never had a better place to have my cars serviced. That goes back over 50 years and all o I moved to Elizabethtown in 2010. I can honestly say I have never had a better place to have my cars serviced. That goes back over 50 years and all over the world. When I recently bought my Ford Maverick, it was the first time I bought a vehicle from them. This purchase process was equal to my service experience - absolutely TOP NOTCH. People are the reason Bob Swope Ford is top notch. ALL department there are top notch and people are the cherry on the top of the notch. More
Overall, a pleasant experience from initial contact to purchase. Communications was excellent, prices fair and I felt that I was being treated fairly and given the best price possible. Follow up by Justin purchase. Communications was excellent, prices fair and I felt that I was being treated fairly and given the best price possible. Follow up by Justin was quick and courteous. I have dealt with them before and I'll be back when I need my next vehicle. More
The young man I dealt with has not been there long. He was extremely helpful in the purchase of my new truck. What I like most about this salesperson was his approach and the way he listens to me and w He was extremely helpful in the purchase of my new truck. What I like most about this salesperson was his approach and the way he listens to me and what I was looking for in the vehicle I wanted. He never tried to push something on me just because it was on the lot, or he wanted to make a sale. He truly wanted me to have the vehicle I would be happy with and with that mission accomplished. More
This is a great dealership, I have bought multiple vehicles from this dealership. My only concern is the service department. Everytime I bring my vehicle in for an oil change, it takes over an hour. I vehicles from this dealership. My only concern is the service department. Everytime I bring my vehicle in for an oil change, it takes over an hour. I work 3rd shift and I would like to go sleep. I have a maintenance plan, and I still don’t want to get my oil change due to the fact of having to wait an hour or more. I have seen people wait longer in the waiting room. If they could cut an oil change down to 30mins per vehicle that would be a lot better and I would give this dealership a 5 star. I have watched them service multiple vehicles, sometimes I been there before some people and they are done before me. This is my review to you, hopefully you can speed up oil change More