Read Reviews Boch Toyota

Boch Toyota

Boch Toyota

277 Providence Highway - Route 1 Automile
Norwood, Massachusetts 02062


Sales: (781) 769-8100
Service: (888) 358-6231
Parts: (888) 351-2131

Boch Toyota
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 133 reviews

4.7

4.7 out of 5

425 lifetime reviews

Boch Toyota

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

Cars For Sale by this Dealer

Need a New Car?

Certified: Boch Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Boch Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Boch Toyota

The Boch Toyota dealership is located on the Automile in Norwood, MA. We are proud to be a premier Toyota dealer in the Boston area. From the moment you step into our dealer showroom, you will know our commitment to customer service is second to none.

We strive to make your experience with Boch Toyota a good one – for the life of your vehicle. Whether you need to purchase, finance, lease, or vehicle maintenance and service for a New or Pre-Owned Toyota, you have come to the right place.

Are you looking for Toyota parts or simply want to schedule a service appointment for your vehicle? Contact one of our service advisors and a professionally trained advisor will help you. Don't forget to visit our dealer showroom to view the new 2011 & 2012 Toyota models including the dependable Camry and the always popular Toyota Prius Hybrid.

Boch Toyota is located on the Automile in Norwood, MA and serves Greater Boston including Brookline, Brighton, Newton, Dedham, West Roxbury, Quincy, Needham, Westwood, and more. For a Boch Dealer near you just visit our dealer locator. Don't forget, we are the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 7:00 AM - 5:00 AM


Parts

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 7:00 AM - 5:00 PM


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee Customer Lounge Area
Free WiFi Express Service
Instant Financing Rental Car Service Onsite
Laptop Computers

natelevine4
4/21/2013 10:04:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mr. Peter Nannery and Mr Larry Dulski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

Exceptional Service!!
It was an absolute pleasure dealing with the salesman Mr. Peter Nannery!! His professionalism, knowledge and courteousness made buying our 3rd car from Boch Toyota a very smooth and easy experience!!
Exceptional Service also goes to Mr Larry Dulski (service advisor) who for the last 13 years has expertly advised us.


Thank-you!!
L. Levine
Sharon,MA

Also..exceptional service for my first new car (2013 Corolla) for Mr. Peter Nannery who made a very, very stressful experience for me go very smoothly. Thanks!!
N. Levine
Sharon,MA

Was this review helpful to you?    Yes | No

Twitter
bfontaine086
4/8/2013 12:12:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John McDaniel
Dan Gilday
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

I had a great experience at Boch Toyota. It was the first new car I had ever leased and John made the process very smooth and enjoyable.

Was this review helpful to you?    Yes | No

Twitter
jennharris
4/6/2013 8:06:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan McGilvray and John Dywer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

Great customer service, pleasant employees. Had such an amazing experience that i will shop here again and again... I have to say Jonathan went above and beyond to help me and my kids find the perfect car , couldnt be any happier with the outcome !!! Hes a great man, with keeping all my needs first hes made my family safe and very happy !! Thanks Jonathan You Rock :)

Was this review helpful to you?    Yes | No

Twitter
kml1
4/3/2013 1:21:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John McDaniel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

I just purchased a new 2013 RAV4 from Boch Toyota. My sales consultant, John McDaniel, was a delight to work with. John was great - very knowledgeable about the car, friendly and low key. He definitely was not one of those "high pressure" sales guys, which was such a nice change. I originally came in about a week or so ago and at that time I let him know I wanted to test drive the car but was definitely not ready to buy that day. John respected that and didn't try to push me into making a decision anyways, but he still spent gave me his full attention and time, which I really appreciated. He did call to follow-up, but not in a pushy way and also not on a daily basis like another salesman I was dealing with. I was really on the fence between two cars - the RAV4 and a Subaru Forester (at another dealership). My experience with John really did make a difference in me ultimately choosing to buy from Boch Toyota. John was great throughout the entire buying experiencing - from when I first walked in asking questions to waving goodbye as I drove off in my new car. If your headed to Boch Toyota, I'd definitely recommend asking for John McDaniel.

Was this review helpful to you?    Yes | No

Twitter
kjd123
4/2/2013 2:41:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark Hickey
William Goulet
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Boch Toyota:

While researching my new car purchase I first got a quote from Costco Auto Program. I then went to www.buyatoyota.com and checked the value of the trade. It matched 100% but then asked me to submit a query to a dealer and I chose Boch Toyota. I was surprised to get an internet quote back minutes later for almost $3,000 off MSRP. Costco price was about $1,800 off MSRP. Without any haggle I purchased my new Toyota. That is where Mark Hickey stepped in, he helped me purchase my last Toyota a 2005 Camry. He took me into the lot and suggested another model and color (Camry SE in Black). I was skeptical but he assured me only the difference in price would be applied and he was correct. He helped me without any pressure and got me a car I am very pleased with. Both sales people were classy and knowledgeable.

Was this review helpful to you?    Yes | No

Twitter
gfayek
3/11/2013 11:32:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan McGiluray
Joe Musto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

Great Experience, Jonathan McGiluray and Joe Musto were extremely helpful, finished the deal in ta couple of hours, took my new vehicle and left. I would recommend anyone who wants to buy a toyota to go there!

Was this review helpful to you?    Yes | No

Twitter
rajn1
2/24/2013 8:01:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathleen Barkeley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

It was such a pleasure to purchase a new vehicle from Kathleen Barkley. She is very friendly, respects your time and spends a lot of time explaning the vehicles features and benefits. There was no pressure and I was very comfortable during he purchase.
She spent a lot of time with us after the sales and set up our Blue tooth etc and answered all our questions. I would highly recommend Kathleen to any prospective car buyer.

Raj

Was this review helpful to you?    Yes | No

Twitter
debby1234
2/24/2013 2:10:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Demosthene
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

Thanks to our sales agent David we made a great deal on the car we wanted. He was very friendly and and with excellent work ethics.

Was this review helpful to you?    Yes | No

Twitter
MikeMccormick
2/21/2013 3:52:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Dwyer (salesman) Jonathan McGilvray (sales manager) Jimmy and Kevin (finance_
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Boch Toyota:

We needed a truck and had very specific needs. The sales associate, John Dwyer, was exceptional and helped us find the exact model to fit what we were looking for; price and features. He kept us updated every step of the way and was extremely pleasant about everything. The sales manager, Jonathan McGilvray was extremely helpful in pushing everything through for us, even with less than perfect credit, in a very short time period. We were in constant contact with our salesman as well as the sales manager. I was amazed when I got a call from the sales manager, Jonathan, with updates on when our new truck would arrive and step by step explanations of how the financing worked with lease VS purchase. The finance team we worked with, Jimmy and Kevin went to bat for us with the different banks to get us approved as fast as possible at the best rate possible. This experience overall was AMAZING!!! I would definitely recommend making your next car buying experience a Boch Toyota experience!!!

Was this review helpful to you?    Yes | No

Twitter
neverbuyingfrombochagain
2/21/2013 10:55:40 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Rob Bardwell and Steve (floor manager)
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Boch Toyota:

After receiving a new leased 2012 prius, I drove off the lot with intense shaking as soon as I hit the highway. I brought the car in for service because of this problem. I was notified that my vehicle had two bad tires that needed to be replaced. I was assured by Steve that this can happen when “a car has been sitting on the lot for a few months”. After three hours of waiting, the problem was “fixed”. I felt uneasy knowing that two bad tires were not discovered when the car was initially detailed and prepped for me. Come to find out, there were actually 3 bad tires, rather than two as my sales team told me. I notified my sales team that I was not happy with my purchase. I expected the same if not improved ride with my new 2012 Prius. He told me it was the exact car and should drive the same. Rob also said it will take 1,000 miles to break in a new car so I needed to give it time. I never had to let my 2010 Prius “break in”. When I refused to sign the final paper releasing my old lease, Steve told me I could leave with my old car but “I would be leaving here owning two cars.” Sales clearly knew I was dissatisfied but did absolutely nothing to try and make things right. I have returned to the service department for alignment issues and tire concerns. After having the car two days since my last service appointment- the alignment is off again. Do yourself a favor and do not buy your Toyota from Boch, even if the price is right, having to work with the sales team is not worth the savings.

Was this review helpful to you?    Yes | No

Twitter

<< Reviews 1-10 | Reviews 21-30 >>