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Bocker Auto Group - Service Center

Freeport, IL

4.9
176 Reviews
Call Service Center (815) 656-4138

176 Reviews of Bocker Auto Group - Service Center

Sort by
June 13, 2025

I was in for an oil change. I’m still waiting from GM to direct me about my 6.2L engine recall. More

by smiller991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lube
Report | Print
Jun 13, 2025 -

Bocker Auto Group responded

Thank you for your feedback. We appreciate you choosing Bocker Chevrolet GMC for your oil change. We understand your concern regarding the 6.2L engine recall and want to assure you that we are here to help. Please feel free to reach out to us directly, and we'll do our best to assist you with any updates from GM. The team looks forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

Bocker always goes above & beyond with their communication & customer service. I always have an incredible experience with I work with them! More

by pierceathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and customer service you receive at Bocker Chevrolet GMC. It's always our goal to provide an incredible experience, and we're thrilled to hear that you feel that way! We look forward to working with you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

I made my appointment for today's visit last week with Heather. Upon my arrival, she greeted me with a warm friendly smile and reviewed with me today's maintenance for my Cadillac XTS. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Bocker Auto Group responded

Thank you for the wonderful feedback, Dennis! We're thrilled to hear that Heather provided you with such a warm and friendly welcome during your visit for the maintenance of your Cadillac XTS. At Bocker Chevrolet GMC, we strive to deliver exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

They always do what is expected of them and they do it in a timely manner. More

by ronr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
4.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that Bocker Chevrolet GMC consistently meets your expectations in a timely manner. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

The service and the people are GREAT! We have been using them for about fifty years, total! More

by jtginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2025 -

Bocker Auto Group responded

Thank you for your review! We're glad to hear that you've been with Bocker Chevrolet GMC for about fifty years. Your loyalty and support truly mean a lot to us. We're committed to providing great service and we look forward to assisting you for many more years to come! Sincerely, The Bocker Chevrolet GMC Team

June 03, 2025

The Bocker auto group is awesome to work with and they will take good care of you and all your car/truck needs give em a call . More

by kirknick2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Bocker Auto Group responded

Thank you for your amazing review, Kirk! We truly appreciate your kind words about Bocker Chevrolet GMC. Our team works hard to ensure that you and your vehicle are well taken care of. If you ever need anything in the future, don’t hesitate to reach out. We look forward to helping you again! Sincerely, The Bocker Chevrolet GMC Team

June 03, 2025

This dealership is the only one I will deal with. The staff are friendly, polite and very knowledgeable. They offer the best service in everything they do! More

by clgirl2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peggy Leverton, Dean Obert
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Jun 03, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and knowledgeable staff at Bocker Chevrolet GMC. We are committed to providing the best service possible, and it's great to hear that you had such a positive experience. We look forward to welcoming you back on your next visit! Sincerely, The Bocker Chevrolet GMC Team

May 26, 2025

Very good, but my old dealership would wash the car after each maintenance visit, and I miss that bonus feature More

by DAVERSWENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Bocker Auto Group responded

Thank you for your feedback! We appreciate your positive note about your experience at Bocker Chevrolet GMC. We understand how much those extra touches, like a car wash after maintenance, can mean. Your comments provide us with valuable insight as we continue to enhance our service offerings. If you have any other suggestions or need assistance, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

May 23, 2025

I can always depend on great trustworthy service. When I’m asked, “Who would you recommend.” I say,”Bockers… Hands down.” More

by micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty, Dean
Report | Print
May 23, 2025 -

Bocker Auto Group responded

Thank you so much for your wonderful review, Micki! We truly appreciate your kind words and are thrilled to hear that you always depend on the trustworthy service at Bocker Chevrolet GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Bocker Chevrolet GMC Team

May 23, 2025

Great service, clean environment, very convenient that there is no appointment necessary, friendly and helpful staff More

by elkyhaulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly staff at Bocker Chevrolet GMC. It's fantastic to hear that you found our clean environment and no-appointment-necessary policy convenient. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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