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Bolton Ford LLC - Service Center

Lake Charles, LA

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3 Reviews

3 Reviews of Bolton Ford LLC - Service Center

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March 12, 2024

PLEASE DO NOT TAKE YOUR VEHICLES TO THIS PLACE! THEY'RE HORRIBLE PEOPLE PRAYING ON BLACK, SINGLE MOTHERS! I wouldn't give them not even 1 star! Its sickening and sad that the service manager would More

by kimberlyarceneaux027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Mar 12, 2024 -

Bolton Ford LLC responded

Kimberly, we apologize that you are not satisfied with your experience at Bolton Ford. We hope you will give us the opportunity to make things right. Our service manager, Jonny Vincent, will be reaching out to speak with you shortly.

September 27, 2022

Worst service possible, charged me over $14,000. 00 dollars 2 trips back to dealership haven’t been able to use my truck for 4 months, now have it in Texas at another dealership. Where they found pro More

by Whmiiibilly1
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonny in service and Caleb in service
February 16, 2019

Repairs Service department was awesome. They were very courteous and professional from the service desk to the mechanics. Would definitely go back for any oth More

by Pat Trahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Soileau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Knippa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hardy Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis "CJ" Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Folse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrstin Mettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.