Reason for Visit: Sales
I recommend this dealer: No
My Review of Boston Volkswagen:
Brought a Used Passat wagon with 40,000 miles, 10,000 left on the warranty.
One month after purchase, I noticed The windshield fluid was leaking, and one door lock was not working, so I brought it into warranty service.
The service person at my local VW dealer told me that a whole was sawed out oif the wheel housing, for some unknown reason, and that the fliud leak would not be covered under warranty because of this, it was assumed that a rock had gone throught the housing and caused the damage.
Since I had the car one month, I felt I was sold a deffective car, and the dealer should help in some way this matter.
Although Kyle appeared to be friendly, and said he would do what he could for any problems at the sale (We want you to be happy!), his attitude changed dramatically whan asked to help. He was saying things like "How do I know what happed to the car". It was he was accusing me of sawing a hole in my own car! And It's a "Used car", you should expect problems. (For what it is worth, I know used cars, I have a Subaru with 200,000 miles, still running, that I purchased with over 100,000 miles with less problems than than this VW Passat)
Anyhow, from my experience, you can expect no help, unfriendly communications and a really bad feeling from Boston VW and Kyle.
Remember, if you buy from these guys, and somehting goes wrong, their attitide is it's your fault.
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