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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
431 Reviews

431 Reviews of Boucher Cadillac of Waukesha - Service Center

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December 02, 2019

service appointment very good experience -- very timely with service. communication was good. Service advisor and other people was friendly and available to help as neede More

by JERRYS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor
Dec 10, 2019 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your positive experience with us, Jerry! We hope to see you again in the future!

November 27, 2019

Excellent service Everyone I encountered was friendly, helpful and courteous. I am treated like family. I have always been impressed by the service I received excellent More

by KKRAJEWSKI5MUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Palmstein
November 27, 2019

Oil change I was very pleased with the service and the timing. I was in and out and made it to work on time/ahead of time. More

by MICHELLEELLIS208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 26, 2019

Personal, professional service is outstanding Gary Hug exceeds all expectations in warmth and welcome together with professional service. The facilities are customer friendly too! A pleasure to More

by cewert2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hug
November 26, 2019

Excellent service, customer friendly, nice atmosphere. Quality service, professional approach, good communication. Nice waiting room, snacks, soda, coffee and relaxing atmosphere. Updates on the waiting ti More

by JHAYDON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Very accommodating and professional. I have an IID in my car and the service reps & technicians were very understanding of what was all required to work on my car. The treated me with res More

by AESLUSAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember their namrs
November 26, 2019

Happy with service The Boucher group has been my go to dealership for 30 years always get great service and a fair price i have sent my friend to them and they are alw More

by PETE26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith zylka
November 26, 2019

Fanatasic Service Gary Hug is a true professional. I could not help but notice while I was waiting for my car to be completed Gary came into the longue to talk to a el More

by danjasicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None other then Gary on this visit
November 26, 2019

Awesome Gary is always very helpful & informative without being pushy! Like going to a Cadillac dealer because they know my car & always get good service. Tha More

by MBRAUN0619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hug
November 26, 2019

Great Service Easy to get the appointments when I need them and then they take care of me and my automobile. They answer my questions promptly and fully. More

by MURRAYPACESETTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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