Boucher Cadillac of Waukesha - Service Center
Waukesha, WI
428 Reviews of Boucher Cadillac of Waukesha - Service Center
Justin was very helpful and responsive to our needs. He took the time to explain and answer my questions. He took the time to explain and answer my questions. More
Amazing service! I feel like I have a service department that I can work with and trust! I feel like I have a service department that I can work with and trust! More
I was able to obtain an appointment quickly after the garage door came down on my car and damaged my radio antenna. The service reception was prompt and courageous. I liked seeing the video of the inspec garage door came down on my car and damaged my radio antenna. The service reception was prompt and courageous. I liked seeing the video of the inspection of the underside of my vehicle. The repair was well done and the car cleaned afterwards. The waiting room was comfortable, clean and well supplied with snacks and drinks. The service report was thorough and easy to understand. Overall I was pleased. More
I like how I am welcomed and all is smooth from start to finish. I especially like the video walthru.. finish. I especially like the video walthru.. More
Based on my experience in the customer service department and sales, I will no longer be going back to Boucher. This company does not represent the Cadillac experience. They are more focused on the bottom and sales, I will no longer be going back to Boucher. This company does not represent the Cadillac experience. They are more focused on the bottom dollar, than any customer experience. Found another Cadillac dealership that immediately amazed me, and gave me the experience that I would expect from Cadillac. More
Justin was excellent! He kept me informed every step of the way. I highly recommend them for quick and prompt service! He kept me informed every step of the way. I highly recommend them for quick and prompt service! More