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Boucher Hyundai of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.6
892 Reviews
Boucher Hyundai Of Janesville is proud to be an automotive leader in our community. Since opening our doors, Boucher Hyundai Of Janesville has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you. Even if you have bad credit, or are a first-time car buyer, you can trust that Boucher Hyundai Of Janesville will professionally fit you into the automobile of your choice. Boucher Hyundai Of Janesville has professionally managed service and parts departments open extended hours to accommodate our customers' busy schedules. As always, Boucher Hyundai Of Janesville offers competitive pricing for your automotive maintenance needs.
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2009 Milton Ave

Janesville, WI

53545

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Showing 892 reviews

April 27, 2024

Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician! More

by PETENOGAJ
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Joe was the reason I came to this dealership! He’s a definite asset very nice and efficient. More

by ruthkurth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 23, 2024

Still waiting on a part they said they would order back in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been a More

by BMSTRONACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Boucher Hyundai of Janesville responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Ross Cartwright Service Manager 608-750-1200

Helpful
April 19, 2024

Clean Staff is super friendly. They make sure you understand what has been done and answer any questions you may have. More

by TANYAGILLESPIE373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Boucher Hyundai of Janesville responded

Thank you, Tanya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

Helpful
April 18, 2024

Left the car a week ago and didn’t have an answer whats going on with the car! More

by alban.bilalli20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ross Cartwright Service Manager 608-750-1200

Helpful
April 10, 2024

The dealership was very clean, friendly employees, quick and efficient. They show they care about the customers. More

by Marshall dirienzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review, Marshall. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

Helpful
April 10, 2024

The purchasing process was quick and easy. Thank you to Zack Sederstrom and Cameron Mallory!! More

by HALEYHUFFMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Boucher Hyundai of Janesville responded

Thank you so much for your kind words, Haley, and for taking the time to leave us this wonderful feedback! Nick Perkins General Sales Manager 608-750-1200

Helpful
April 08, 2024

They try hard to accommodate my needs for combining appointments when I have to come to Janesville for other needs. They are professional and friendly. More

by Jnrfassl
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
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Apr 08, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville.

Helpful
April 05, 2024

People are kind and courteous, but they did not fix my car, when I left it still has the same smell I went in for and still smell it, my heat still does not warm enough, and I feel they could had put more More

by levisima33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Helpful
April 04, 2024

They were very informative and knowledgeable about the car. Offered to be there for any questions. More

by LWEID1247
Recommend Dealer
Yes
Employees Worked With
Cayden Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cayden Chapman
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Apr 04, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

Helpful
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