Bowen Scarff Ford

I had previouly bought from Auburn several years and several cars. The last time I bought a car there I was talked down to. So I decided to try Kent. Mel was a straight up guy. I asked he answered . I'm several cars. The last time I bought a car there I was talked down to. So I decided to try Kent. Mel was a straight up guy. I asked he answered . I'm getting ready to purchase another car soon and will go back. More

This will be my third vehicle (and not the last one) that I bought from Bowen Scarff and would definitely recommend them to anyone that asks. In the past I did buy a Ford from another dealer so I know there I bought from Bowen Scarff and would definitely recommend them to anyone that asks. In the past I did buy a Ford from another dealer so I know there is a difference in the way dealerships handle customers. They are honest, friendly and they know their cars. Hugh Monahan was awesome. No pressure. Bought a car in 1 1/2 hours. I mentioned to Hugh that Mark Scarff sold me my first Ford in the last 80's. Mark stopped by while I was talking to Hugh and said "hi". Is that cool or what? More

The sales and accounting staff were wonderful. I do not have their names but I am sure your records will show who they were. My rating of good for two questions is described below. Service department pr have their names but I am sure your records will show who they were. My rating of good for two questions is described below. Service department preperation prior to sale: I noticed that the shift from first to second the first time I drove the Flex was jerky. I mentioned this to the sales person after the test drive. Nothing was suggested as to a fix. Later I took the car for service to Millennium Ford in Burien,WA and mentioned the shift problem. Their service department fixed this problem as was directed by Ford in a February 2009 service directive. I purchased the last day in July 2009 so this directive from Ford should have been noticed and the transmission fixed before the sale. I know that this was a minor problem and did not spoil my positive experience with Bowen Scarff. I purchased a new Ford Crown Victoria from Bowen Scarff in 1983 and would purchased from Bowen Scarff in the future. More

Two years and 4 months ago, I traded my Red Dodge SRT-10 Viper Truck for a new 08' Grabber Orange Ca Spcl Mustang GT & it was truly a GREAT experience. The sales person, Randy Good I must tell you has got Viper Truck for a new 08' Grabber Orange Ca Spcl Mustang GT & it was truly a GREAT experience. The sales person, Randy Good I must tell you has got to be the most honorable sales person on the planet. I recommend you ask for him on your next purchase. I am not saying this just to get people to come into the dealership, (I don't get paid for giving you my opinion) but Randy is a family guy and understands the costs etc., and in these times he as well as the dealership don't want any negative vibes, if you know what I mean regarding the stigma of 'sales personnel' and shady deals. Randy is there and tries to make it a win-win situation for both sides of the contract. I brought a friend in to Randy and she got a great deal on a New Ford Focus this past year. Randy and the team really do get you the best price for your trade-in as well as the price on your new vehicle choice. Plus you don't get jockeyed around from sales guy to sales guy like other dealerships do. When that happens, I WALK OUT. Anyway, I seriously do recommend that when you are ready to go make your next purchase, go and see Randy at Bowen Scarff in Kent. At least go in and look- there is NO pressure to buy. If you don't check them out, that will be your first and biggest mistake. If you have time to hang around in a dealership for hours on end and then get taken 'for a ride' that's your decision. This is getting a bit windy already but one other thing; I'll tell you a little more of my experience with Randy. I went to the dealrship just to look at the mustangs and see the cost etc. I talked with Randy for a little bit and then out of the blue he asked if I lived locally. I told him yes I do. He offered me to take a mustang out by myself--no sales guy to tag along. I thought WOW, amazing, everyone else wants to babysit you..well I pulled out my license, he made a copy, gave me the mustang keys and I went home to show the wife. From there it is history... I ordered my mustand from Randy and we went line by line as to how I wanted it equipped. I als go the car tricked out with the help of Randy's co-worker and (forgive me but I forgot her name) and now my mustang turns heads when I drive by...I still have the Bowen-Scarff lic plate frame on the back just in case someone needs coaching where to buy The Icon of a vehicle and still the American Legend, Ford Mustangs Rock and so do the people at Bowen Scarff Ford, Kent Wa. Most Sincerely, Pete Pikulin.. If you see me in my 08' Grabber Orange GT Mustang, say hi, talk to me about the car or about the experience and I'll say, "Orange you glad we conversed? :-) Ya, I know corny.... Thanks for reading! More

This was the second time my wife and I bought a car at Bowen Scarff Ford, and both times The sales people were very friendly. The best part is, no push to buy any thing. I have recommended Bowen Scarff to Bowen Scarff Ford, and both times The sales people were very friendly. The best part is, no push to buy any thing. I have recommended Bowen Scarff to my friends that are looking for cars and trucks. The next time we buy, I know we will come back to your dealership. Gary Dodge More

This is the third used car we have purchased from Ken at Bowen-Scarff Ford. He was helpful as always and was available when we needed it. We will be back for our next car. This review needs to be 250 let Bowen-Scarff Ford. He was helpful as always and was available when we needed it. We will be back for our next car. This review needs to be 250 letters to post, so now it is with these words. More

Great customer service. The dealership didn't have the car we wanted in stock and couldn't find one at any other local dealers so they quickly made arrangements to order the exact car we wanted from the f car we wanted in stock and couldn't find one at any other local dealers so they quickly made arrangements to order the exact car we wanted from the factory. Updates were given all along the way to ensure we knew what was going on and where the car was. When the car did arrive due to my work schedule I could only pick it up on Saturday. They kept the service department open late on Friday to make sure the car was detailed before we got there Saturday morning. Our salesman even came in on his day off to make sure everything was signed around without any problems. The price that was quoted was the price that we paid, there was no dickering around or last minute fees that they forgot to tell us about. We will definitely do business with Bowen Scarff Ford again. More

I have purchased 3 cars/trucks with this dealer.....Awesome service & I look forward to purchasing many more from them!!! I have also had servicing done at there Lube Shop & was completely s dealer.....Awesome service & I look forward to purchasing many more from them!!! I have also had servicing done at there Lube Shop & was completely satisfied with there service. Randy who sold me my last vehicle did everything in his power to make me very satisfied & I would especially recommend him to any of my friends or family... More

These guys are great for over all customer service. We have purchased a few cars (new & used) from Mel and he has always made it a friendly and great experience. We have recommended this dealedship to our have purchased a few cars (new & used) from Mel and he has always made it a friendly and great experience. We have recommended this dealedship to our friends and they have purchased a car or two and have had the same things to say. More

I have purchased 2 vehicles from Bowen-Scarff Ford in the last 2 years. One new Ford Fusion, and one used "one owner" Mustang. Hugh Monahan was my salesman for the Fusion in 2008, so when I needed a car for last 2 years. One new Ford Fusion, and one used "one owner" Mustang. Hugh Monahan was my salesman for the Fusion in 2008, so when I needed a car for my daughter I gave him a call and bought the mustang. The reason I bought from B-S Ford was the honesty, the way I was treated, and the quality of customer service. Buying a new car can be a real pain, But Hugh made it very easy. When I started my search, they didn't have a car on the lot that matched my needs, but Hugh found me one in a day, new, and at a great "no dicker sticker" price. When I bought the mustang, I told him what I needed, and was very specific that I wanted a low mileage car. He told me there was nothing on the lot right then, but thought a great car was coming in soon, that they had sold new. Most car sales staff out in this tight economy would do ANYTHING to get you on the lot, but Hugh waited until my needs were met, and gave me a call. I will consider Bowen Scarff Ford again when I need another vehicle, and would not hesitate to recommend them to a friend. Hugh LISTENED to my needs, and found me quality cars at good prices. A winning combination! More