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Bozard Ford Lincoln

St. Augustine, FL

4.9
8,721 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,721 reviews

February 05, 2011

Very pleasent experience at Bozard. Bruce handled our purchase with professonalism and sincere kindness. We also had the pleasure of meeting the sales manager Chris who assisted in our purchase and was v More

by rbbarrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Galbraith
Feb 07, 2011 -

Bozard Ford Lincoln responded

It is great to hear from you! Thanks for taking the time to let us know about your experience. I will share this with the staff during Fridays meeting! Sincerely, Jeff King General Manager

February 04, 2011

Frank was very knowledgeable and easy to work with. He had previously provided pricing information via email, so I was very familiar with what to expect pricing wise. He showed us approximately 10 differ More

by jgjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Serverius
Feb 04, 2011 -

Bozard Ford Lincoln responded

It does my heart good to hear such a genuine appreciation of our efforts here at Bozard Ford. Frank is a good man and has a sincere concern for our customers. I see it in him every day but it is good to know that his customers see it as well. I am very pleased that you had such a pleasant experience here. Thank you for your business and thank you for sharing your thoughts. Sincerely, Jeff King General Manager

February 04, 2011

I bought a car for my Granddaughter and it was a great experience for her. It was her first new car after owning a big used truck and she was given the red carpet treatment. Everything was explained to More

by swampfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Feb 04, 2011 -

Bozard Ford Lincoln responded

What a great story! It is great to know that we could help make a young person's first new car experience a pleasant one. I will be sure to thank Mike Barfield for a job well done! Sincerely, Jeff King General Manager

February 02, 2011

I saw the car online. The car was what I was looking for, the internet price was within my range. The prep on the car was outstanding. I did not feel pressured or that I was being "hustled." The fina More

by Raina Bifalco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sierkierski, David Siekierski
Feb 03, 2011 -

Bozard Ford Lincoln responded

Thanks for telling your story! Our internet department does a great job! I am pleased to know that your experience was a pleasant one! Sincerely, Jeff King General Manager

February 02, 2011

The first time I came to Bozard they treated me as one of the family there. Never have I had such a great team of people who enjoy seeing there customers happy. I had my girlfriend get a car threw them, an More

by questint3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Purdy, Mike Hanley, Jeff the GM, Stephen Purdy
Feb 03, 2011 -

Bozard Ford Lincoln responded

Thank you so very much for the vote of confidence. We truely do appreciate you! Sincerely, Jeff King General Manager

February 01, 2011

This was by far the most pleasureful vehicle buying experience that we have had, and we are in our mid 40's. For once I did not feel like I was taken. Very friendly and professional customer service More

by fourdricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barfield
Feb 03, 2011 -

Bozard Ford Lincoln responded

Thank you for the kind comments. Mike Barfield is one of our best! I am pleased to hear that he has made your experience a good one! Sincerely, Jeff King General Manager

January 31, 2011

It was a great experience working with Rob. Very fast and good price! Hope to do more business together! He kept all his promises and also after the deal was done he gave me correct information I asked for. More

by Dimitri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
Jan 31, 2011 -

Bozard Ford Lincoln responded

It is very kind of you to take the time to provide us with the feedback. We appreciate your business and the recommendation. Rob is a seasoned proffessional and we value his contribution. I will be sure to commend him personally. Sincerely, Jeff King General Manager

January 31, 2011

I found the entire staff and management to be very customer caring!!! I would recomend Bozard Ford with confidence to any of my family members or friends and feel that they would be cared for with More

by jjp1242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Jan 31, 2011 -

Bozard Ford Lincoln responded

Thanks Juanita! We strive very hard to be a different dealer experience for our customers. It sounds like we are on the right track. We appreciate your taking the time to provide us with the feedback! Thanks agian! Sincerely, Jeff King General Manager

January 31, 2011

I fully enjoyed buying my truck from Rob Johnson. it was a great experiance as i walked away from another dealer becouse the sale person thought i was lying about the type of truck i was trading in. You wi More

by rick_egger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johnson
Jan 31, 2011 -

Bozard Ford Lincoln responded

Thanks Mr. Egger. Your comments are very important to us here at Bozard Ford. We read them during our sales meetings. Rob has been a great example to us all and will get a big pat on the back for his efforts! Thanks again! Jeff King General Manager

January 31, 2011

Me and my wife were greeted immediately with pleasant smiles and handshakes. Bruce made everything easy for us to understand about the whole sales process. After all the documentation was completed Bruce More

by Twinkle16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Galbraith
Feb 01, 2011 -

Bozard Ford Lincoln responded

I appreciate the great feedback. Bruce is one of our best. His genuine concern for our customers is an outstanding example to us all. I will be sure to pass along your kind comments. Sincerely, Jeff King General Manager

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